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UXD Design Lead
North Hills, NY
Feb 2018 - Present (6 years 6 months)
Working with Product leadership to solution for a wide range of usability and design gaps across the automotive industry's leading SaaS platform. Responsible for conducting collaborative ideation sessions using Mural or traditional whiteboards and translating those sessions into tangible usability and design solutions. Artifacts include low-fidelity sketches, card sorts, user journeys, creative matrixes, rose, bud, thorn murals, wireframes, high-fidelity mock-ups, interaction models, and clickable prototypes. Also responsible for creation and maintenance of DealerTrack Design Library which is comprised of reusable front-end UI components, patterns, interactions, and branding guidelines.
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UX Design Lead (Mobile Strategy & Technology)
Citi Private Bank
May 2011 - Present (13 years 3 months)
Conceptualization and problem-solving for new Citi mobile applications. Helping to define creative direction and user experience for all application front-ends (GUI). Wireframing and prototyping when needed. Production support and deliverables management for iOS and Android development team. Helping to define usability standards for intranet and internet websites, mobile applications, and enterprise software applications. Working with development teams to define future technology workflows and solutions.
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UX Design Lead
Merck
Oct 2009 - Aug 2011 (1 year 10 months)
Merck North America / Global. Work is 70% private facing. 30% public facing.
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Senior UX Designer
Digitas Health
Jan 2009 - Sep 2009 (8 months)
Helped define user experience and information architecture for a proprietary electronic services platform and private physician web portal. Freelance position.
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Senior Art Director
Pfizer
Oct 2005 - Jul 2008 (2 years 9 months)
Contract position.
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Senior Information Architect
G2 Worldwide
2008 - 2008
Freelance position.
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Senior Art Director
Omnicom Group
Apr 2003 - Oct 2005 (2 years 6 months)
Freelance position.
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Junior Art Director
McCann Worldgroup
Apr 2003 - Oct 2005 (2 years 6 months)
Art Direction for MasterCard “Pay Pass” banner campaign. Freelance position.
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Digital Production Artist
BBDO
Apr 2003 - Oct 2005 (2 years 6 months)
• Confidential Clients (Digital production for online advertising campaigns)
• Freelance position
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Digital Asset Manager
Dickinson Studios
1994 - 1996 (2 years)
Advanced photo retouching for clients of the studio, monitor color calibration, printer calibration, drum scanner calibration and maintenance, graphic design, manage digital workflow in and out of the digital studio.