Christina Hryc

Monitor dining room to ensure optimal guest experiences
Answer customer inquiries and resolve issues promptly
Skillfully anticipated and addressed guests’ service needs
Managed closing duties including restocking items and reconciliation of the cash drawer
Consistently adhered to quality expectations and service standards

Consistently adhered to quality expectations and service standards Routinely inspect rail car emergency equipment for compliance with minimum safety requirements
Prepared to rapidly evacuate passengers from a railcar, provide leadership, direction and assistance
Assisted customers with special needs or requests provided upscale meal and drink services
Handled a wide range of customer service activities for the train and answered escalated customer issues
Provide guests with engaging commentary throughout their trip and educate with extensive knowledge of Canadian History