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Senior Industrial Designer
Emerson Commercial & Residential Solutions
Sep 2012 - Present (12 years 3 months)
Metro is a leading B2B manufacturer of storage and transport equipment for healthcare markets worldwide. Medical solutions, such as point of care workstations, software, medication and procedure carts, are designed with users in mind to streamline clinical documentation and medication management workflows.
Designed the Metro AccessPoint™ mobile workstation from the ground up with industry leading and proprietary features to streamline clinician workflows and make IT professionals more efficient
Supported Human Centered Design principles including Voice of the Customer and ethnographic research in driving product concepts from ideation to market release
Managed virtual teams and project execution by collaborating with software and mechanical engineering teams worldwide, including India and China
Attended trade shows and customer events, interfaced directly with clients while providing technical support to the sales and marketing teams
Developed strong relationships and established communication channels with vendors and consultants
Instilled a culture of creativity, discipline and accountability, while encouraging an environment of open communication and teamwork, where change is embraced
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Project Industrial Designer
Intermetro Industries Corp.
Oct 2007 - Sep 2012 (4 years 11 months)
Researched and developed the SecureRx™ Med Module, a modular system that combines user-driven design with the ergonomics, storage and software required for clinicians to safely and efficiently deliver medications to patients while meeting strict guidelines and regulations
Designed a minimal and intuitive UI for MetroMonitor™ a web-based software that provides real time information for IT professionals to remotely manage multiple fleets of mobile workstations throughout a hospital system
Redesigned the Lifeline™ cart with integrated features specifically designed for code response, including adjustable defibrillator platform, comfort grip handle and accessible medication tray
Refreshed Starsys™ modular platform with updated aesthetics, innovative processes and interchangeable components which reduced operational complexity and improved profitability
Performed in-depth research of industry trends, competitive dynamics and customer needs
Assisted with the integration of acquired product lines through new branding scheme by combining aesthetics and functionality under a single style and platform
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Junior Industrial Designer
Wilco Imports
Aug 2005 - Nov 2006 (1 year 3 months)
Regularly communicated with overseas factories to ensure design specifications were followed throughout the development process
Ensured vendor articles were thoroughly examined and documented for color, texture and functionality
Attended China Fairs to seek out new sources based on innovation and logistics
Developed and specified new products and prototypes for home accents importer
Supervised design, layout and production of corporate catalogs, product illustrations and company advertising
Managed and executed trade show planning, coordination, logistics, product selection, and visual merchandising for the three major annual markets
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Industrial Designer
Emess Design Group
Oct 2003 - Oct 2005 (2 years)
Responsible for generating new product concepts and designs for portable and residential lighting and accent furniture under brands such as Cresswell™, SteinWorld, Seventeen™, CosmoGirl!™, NASCAR®, and Alsy as well as proprietary brands for major retailers
Developed proprietary packaging, product displays, retailer plan-o-grams, product illustrations, catalog layouts, and presentations