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S[q]WOT[ter]
SWOT [studio]
Nov 2013 - Present (10 years 8 months)
Working as part of the design team for the SWOT [studio] on a collaborative project. Creating a flexible studio space for student's located within Birmingham City University's new Parkside building.
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Sales Assistant
Hotel Chocolat
Oct 2012 - Present (11 years 9 months)
Part time sales assistant whilst working another part time job and through out my studies. My role consisted of handling sales, pushing promotions in store, meeting KPI's/ATV's, and having a thorough understanding of products and the company. I also took part in routine stock takes.
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Sales Assistant
Scotts Menswear
Oct 2009 - Present (14 years 9 months)
Part-time and full-time work through out my studies. Delivering excellent customer service in a sale driven environment, receiving high mystery shopper scores. Clear understanding of brands and up selling products such as add ons. Following company security procedures insuring low stock theft. Participating in routine audits and visual merchandising to company standards. Running Deliveries and processing stock.
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Sales Advisor
H&M
Nov 2010 - Aug 2011 (9 months)
Part-time work whilst studying at college. Worked in a fast pace environment ensuring the customers receive the best customer service whilst Maximizing sales. Maintaining standards on garments and accessories. Receive and process deliveries. Prepared stores for seasonal sales and campaigns. Followed company policies and routines concerning loss prevention and how to deal with store theft. Working with in-store visual merchandisers maintaining company expectations within store.