Our article, "Design Methods for Strengthening Social Cohesion," was published in Volume 9 of Touchpoint, the Journal of Service Design.
Abstract: "Using a co-design process, we created a model for a new community-based service focused on disaster preparedness for NYC neighborhoods most impacted by climate change. The project is designed to bridge the gap between isolated, medically fragile residents and advanced care/services. Using this project as a case study, we explore opportunities for service designers to connect institutions and players at different scales across a vertical divide. We also explore concepts of interdependency and how to build and strengthen social cohesion while empowering community. We hope to provide a new lens on the service design co-creative process, bringing a much-needed social focus to the global resiliency conversation." Read our article using the link below.
