Anne Austin

Anne is a highly successful Learning and Development Consultant with extensive experience across multiple industries. She is recognized for driving process and performance improvement through training initiatives that lead to behavioral change, through exceptional collaboration with colleagues across all organizational levels, flawless program implementation, and development of high-performance teams. She has a proven ability to track measurable business results, with written recommendations.

Areas of expertise:

• Curriculum development aligned with organizational goals (includes: working with leadership, competency

development, needs assessment, design, development, delivery, and evaluation).

• Creation of process and training programs using multiple delivery platforms (such as: instructor-led, eLearning, webinar and mobile applications).

• Program topics include: All Human Resources Skills, Interview Skills, Safety, Regulatory Training, Risk Assessment, Auditing, Quality Assurance, Customer Service, Leadership and Management, Employee Engagement, Consultative Selling Skills, Technical Training, ERP Systems, Setting and Achieving Goals, Negotiation, Coaching, and Communication Skills.