Amber Ludtke

• Designed high resolution corporate identity materials (brochures, business cards, flyers, catalogs, packaging, POP Displays, Instruction Manuals, Trade Show Booth graphics, Sell Sheets, etc.)
• Implemented high-end packaging design to extend to different types of packaging. (Full litho box, labels, clam shells and header cards)
• Work closely with printers both domestic and asian - preflighting, proofing and pantone matching
• Maintains all server documents for marketing and product development
• Develop templates for customer care, sales, marketing, etc.
• Designed layout for corporate website, web banners
• Creation of graphic assets for both print, web and digital media
• Lead internal design efforts to produce marketing collateral material
• Involved in photo shoots for new and existing products - both studio and lifestyle
• Photo retouching within Adobe Bridge - Camera Raw and Photoshop
• Served as internal IT help desk along with identifying and resolving application software and server issues
• Maintained, updated and followed statistics on website utilizing Content Manger and Google Analytics
• Social Media Networks campaigns to drive more people to the website
• Assisting customers by phone and in person
• Supported Customer Service through interaction with customer base
• Managed project implementation of EDI software solution and knowledge transfer to end users
• Daily office administration - cleaning, mail, ordering office supplies

* Customer Service
* Used a cash register, money handling experience
* Shipped orders via UPS and/or Fed Ex

* Streamlined office application through utilization of graphics software programs
* Pro actively assisted customer's inquires by providing timely information and follow up
* Learned to work effectively in an office setting while respecting confidentiality - Work Experience, cont. -