Alexandra Chin

• Providing excellent customer service by advising customers
• Responsibility of taking on clients from conception to realization
• Organizing Installation and Deliveries / Home Surveys / Consultations and Presentations
•Experience with 20‐20 and SAP / Experience in reading and understanding plans

Responsibilities * Managing 3 other students with their Residences Assistant role * Organizing and making monthly rota's * Organizing team meetings and attending monthly senior meetings * To give support to students living on student accommodation and support RDO's by being on call from 6pm till 8am

* Researching / requesting information and samples from supplies * Producing Auto-cad and Sketch Up drawings for multiple projects * Presentation preparations (Photoshop/ Indesign work) * Administration Duties i.e phone calls photocopying and filling

* Designing existing interface for haystacks app (Illustrator and Indesign work) * Testing / Developing interface by trialing the app via an Ipod / Ipad * Producing colour swatches on Illustrator

The Prince's Trust Warren Street Customer Support Team Worker * Supporting employees remotely with IT related problems, Responsibilities * Responding to telephone enquiries from other employees * Hardware configurations * Computer set-ups * Knowledge of: Microsoft Windows, Word and Excel Awarded a certificate for hard work and effort by the Head of the IT department.

Putney Responsibilities * Meet with Clients * Produce Model * Prepare for debriefing session Skills * Construct CAD Drawings * Learned Software Packages - Sketch Up and Photoshop * Communication Skills- Contact Companies for Pricings and Product Information * 3D Modeling SKILLS Communication * Developing excellent communication skills through working with my current employer delivering customer service enabling me to confidently present work to my peer group and tutors at University. Organisation * Gaining confidence in prioritizing tasks in order to meet tight deadlines * Learning to respond quickly to change, meeting deadlines and maintaining a good standard under pressure. * Punctuality and management skills. Information technology * Achieving a high level of competency in computer literacy and increasing confidence in using a number of computer software packages, including Microsoft Word, PowerPoint and Publisher * Being exposed to and gaining a good working knowledge of Autodesk AutoCAD, Solid works, Tec soft 2D Design, Google Sketch Up, Pro Desktop and Adobe Fireworks. * Experiencing working with Adobe Photoshop, Illustrator and In design. Team Work * Developing my expressive skills has helped me communicate thoughts and understand the thoughts of others. * As a natural problem solver I intuitively respond to situations quickly and effectively whilst being able to resolve them. First Aid *