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Senior Instructional Designer
Pittsburgh, PA
Jul 2021 - Aug 2022 (1 year 1 month)
Design and develop learning solutions. Design and develop online training using a variety of development tools. Create job aids, manuals, simulations, case studies, role plays to achieve desired learning objectives. Publish learning solution content to various sites ensuring targeted audience access.
Conduct evaluation of learning solutions. Evaluate new instructional strategies, methods, technologies, and tools related to instructional design, development, and delivery. Measure results of learning solution to ensure solution met learning objectives and performance goals.
Communicate effectively. Lead, influence, or negotiate with others to achieve desired work results; utilize excellent client interaction and advisory skills. Work effectively with others to achieve common goals and exercises effective interpersonal influence. Facilitate process and project meetings and influence at various levels in the organization.
Lead complex training-related projects ensuring projects remain on time. Identify and manage all resources. Develop and manage project plans and timelines utilizing project management standards. Identify risks and puts into place contingency plans. Tracks and reports progress. Function as the liaison between vendors, internal team, and customers.
Specializing in testing and recommending software solutions and business processes that are effective in task reduction and increased learner engagement. Emphasis on providing technologically advanced solution add-ins to learning.
This position includes having in-depth knowledge and skills directly related to training such as adult learning concepts and training delivery techniques. Responsibilities include Analysis, Design, Updates, Modifications, and Creating deliverables on a variety of topics (business processes, systems, orientation, etc.) accessible to all levels of staff.
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Instructional Designer
Pittsburgh, PA
Sep 2019 - Jul 2021 (1 year 10 months)
This position includes having in-depth knowledge and skills directly related to training such as adult learning concepts and training delivery techniques.
Responsibilities include Analysis, Design, Updates, Modifications, and Creating deliverables on a variety of topics (business processes, systems, orientation, etc.) accessible to all levels of staff.
Comprehension of basic components of developing a training solution based on analysis and SME interaction. Acting as SME in helping to design learning interventions. Gather and summarize subject matter research.
Internally, responsibilities included, conducting workshops and knowledge shares for internal teams.
Delivering train the trainer sessions and coaching less experienced trainers as well as mentor and coach to bridge performance gaps.
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Instructional Designer
Pittsburgh, PA
May 2019 - Sep 2019 (4 months)
This job analyzes, designs develop, and evaluates complex learning solutions to support business and performance objectives. The incumbent conducts complex detailed job and task analysis, identifying skill gaps based on learning objectives which are aligned to the business and performance objectives. Analyzes and selects the most appropriate strategy, methodologies, and technologies to maximize the learning experience and impact. Applies instructional design techniques to build the conceptual detailed design plans for complex learning initiatives with responsibility for the overall design integrity of the learning solution. Gathers data to answer specific questions regarding the value or impact of learning and performance solutions; focuses on the impact of learning solutions and creates overall measures of system effectiveness leverages findings to increase the efficacy and provide recommendations for change.
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Co-Owner / Design Consultant
Pittsburgh, PA
Jun 2015 - Jun 2019 (4 years)
Consulting with small businesses using updated marketing techniques, website design, and a social media presence to assist in the development of economic gain and social development within the marketplace. Design consulting services include graphic and web layout, e-commerce, finalizing site map, concept development, art direction, creating identities for different social media platforms and building of mobile media platforms along with creating instructional designed eLearning.
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Instructional Design Consultant
eNGINE
Feb 2019 - Apr 2019 (2 months)
Instructional Designer with experience in eLearning, Instructor Led Training, Job Aid, and Process Development. Authoring softwares include Adobe Captivate and Articulate Storyline. * The Connors Group: o Developed Employee Self Service along with Time and Attendance training eLearnings for national retail department store based on Reflexis software. o Maintained and met hard deadline while learning technical aspects of software and enhancing final product as such the eLearning was able to be viewed on all retail platforms for POS, Mobile and URL access.
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Technical Writer/ Compliance Contractor
Aires
Nov 2018 - Feb 2019 (3 months)
via AppleOne * Provided support services for Security and Compliance Department on ISO 27001 audit process to unite SOC and NIST testing into a unified product that provides Consumer and Business privacy while ensuring company wide security for all assets. * As team lead under Compliance Director, compiled and edited documentation for consistency and presentation to upper management created Sharepoint resource library for all documentation.
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Co-Owner
Ever After Consignments
Jul 2017 - Nov 2018 (1 year 4 months)
* Co-owner of entrepreneurial consignment business responsible for development and implementation of marketing plan including design and layout for social media, website, and print publications. * Partnership on projects for community engagement and fundraising. * Inventory control and accounts receivable / payable executed through Resaleworld software. * Accounting responsibilities handled through Quickbooks. * Maintained business client relationships with consignors, vendors and customers.
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Training Specialist / LMS Administrator / Instructional Designer
Brand Energy & Infrastructure Services
Kenesaw, GA
Jun 2016 - May 2017 (11 months)
learning management system while working with subject matter experts to design and develop training for both craft/blue collar employees and professional employees.
Systems:
Kenexa IBM LMS
SmartSheet
Saba LMS System
SharePoint
Duties :
Successfully provided remote management nationally and internationally on global learning management system and software transition from Kenexa to Saba.
Worked in collaboration with remote SABA team members organizing quality assurance A/B testing to identify, troubleshoot, and resolve problems within the LMS infrastructure to prevent onsite internal/external user issues at Go Live.
Provided project management on global change and implementation of new LMS system into enterprise-wide national and international offices.
Built and implemented a help ticket process to reduce inbox issues and service requests.
Liaised between SABA team and human resources department to confirm vendor content aligned with internal human resource procedures.
Used ADDIE and/or AGILE methods to provide recommendations on course design, technology, and instructional delivery options to best achieve learning objectives.
Partnered with internal and external subject matter experts to define clear learning objectives and develop effective and engaging course content to support learning and performance management activities.
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Learning & Development Developer II
FedEx Ground
Coraopolis, PA
Jan 2015 - Jun 2016 (1 year 5 months)
Responsibilities included creation through implementation of e-learning modules, upload, learning management system research, development and troubleshooting.
Systems :
Success Factors
iContent
Workfront (AtTask)
SharePoint
Established design process to include storyboarding, audio scripts, graphics, imaging and implementation for e-learning delivery using the ADDIE and/or AGILE methods.
Assisted with creation of facilitator and learner guides including review, editing, and revision of documentation prior to Instructor Lead Training delivery.
Designed and developed website utilizing SharePoint to create a multifunctional data library accessible to all learning and development team members.
Created corporate and enterprise document/ templates, desktop procedures.
Enterprise wide implementation of quality assurance testing using Web Based Training Certification.
Launched technical specifications for quality assurance A/B testing while acting as representative liaison with IT Services.