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Shoe Specialist
Urban Outfitters
Jul 2011 - Present (13 years 5 months)
Ensure customer experiences exceed company standards. Handling a variety of duties throughout the retail experience, including: sales, stocking, general cleaning, fitting room and the like.
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Designer/Tailor
Freelance Apparel Design
2004 - Present (20 years)
Communicate with customers to establish wants and needs. Utilize various resources for garment construction and graphic design. Relay design suggestions; collaboratively decide on design. Create sample garments reflecting design decisions. Conduct custom fittings to ensure client satisfaction.
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Site Manager
i9 Sports
Mar 2011 - Jul 2011 (4 months)
Handled organization and planning of weekly youth games. Training of referees. Organizing team coaches, practices and games. Ensuring a safe, and fun, atmosphere for kids and their parents.
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Lead Bartender/Bar Manager
Mercury Lounge
Oct 2009 - Feb 2011 (1 year 4 months)
Handled event planning and booking for the venue. Created marketing and promotion for the bar. In charge of employee training. Handled cash and banking for the bar. Responsible for opening and closing of the bar on a daily basis. Created bar menu. Handled inventory and ordering. Dealt with all manner of customer issues.
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Basketball Coach
Intensity Basketball Academy
May 2010 - Dec 2010 (7 months)
In charge of organizing travel logistics for the nine teams in the program. Liaison between team coaches and program President. Handled all grant-writing and non-profit paperwork for the program. Marketing coordinator. Handled all issues for the parents. Designed training regiment for each of the teams. Designed individual training programs for the players. Coached 9th grade boys basketball team.
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Assistant Store Manager
PacSun
Jul 2009 - Jan 2010 (6 months)
In charge of training and evaluating all employees. Set employee work schedules. Inventory and loss prevention manager. Handled all store banking and deposits. Daily store opening and closing duties. Managed and executed store visuals and displays. Shipped and received store merchandise from corporate headquarters. Handled all manner of customer issues.
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Lead Designer
Blessed Label
Mar 2005 - Oct 2009 (4 years 7 months)
Researched and designed men*s collections. Designed mens accessories. Created seasonal *Lookbooks* for potential customers. Consulted trend reports to set color-stories for all collections. Selected fabrics for use in garments. Designed and created sample garments. Selected manufacturers and suppliers for garment production. Created sketches for design boards. Converted sketches to digital images for correspondence. Designed marketing material. Attended trade shows on behalf of the brand. Coordinated photoshoots for promotion.
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Bar Staff
Rocky River Wine Bar
Aug 2008 - Feb 2009 (6 months)
General bar maintenance and cleaning. In charge of maintaining bar stock and inventory. Maintained an efficient bar area. Handled all manner of customer issues. Assisted kitchen and wait staff with their duties. Ensured efficient teamwork among staff throughout hours of operation.
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Lead Designer/Co-Owner
Strung Clothing
Jan 2006 - Dec 2008 (2 years 11 months)
Researched and designed men*s and women*s collections. Created seasonal *Lookbooks* for potential customers. Consulted trend repots to set color-stories for all collections. Selected fabrics for use in garments. Designed and created sample garments. Selected manufacturers and suppliers for garment production. Designed all marketing material. Created a *street team* for and coordinated photoshoots and video shoots for promotional purposes.
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Assistant Store Manager
IndigoNation
Oct 2007 - Jul 2008 (9 months)
Performed all daily store operations. Store visuals designer and manager. Handled all manner of customer issues. Handled store banking and deposits. Regularly opened and closed the store. Handled store shipping and receiving from corporate headquarters. Assistant men*s apparel and accessories buyer. Assisted in the purchasing of women*s apparel and accessories. In charge of store inventory and loss prevention.
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Co-Manager
Journey*s
Mar 2007 - Oct 2007 (7 months)
Performed all daily store operations. Set employee work schedule. In charge of training and evaluating all employees. Inventory and loss prevention manager. In charge of shipping and receiving all merchandise from corporate headquarters. Fulfilled online customer orders. Store visuals and display manager. Handled store banking and deposits. Handled all manner of customer issues.
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Key Holder/Assistant Manager
Next
Jul 2006 - Jan 2007 (6 months)
-Involved in training employees
-Participated in merchandising and store displays
-In charge of regularly opening and closing of the store
-Handling of store banking and deposits
-Shipment and Inventory manager
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Assistant Manager
BCBGMaxAzria
2006 - 2007 (1 year)
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Intramural Coordinator
Cleveland State University
May 2005 - Aug 2006 (1 year 3 months)
Utilized market research to reintroduce the Intramural Program to students, faculty and staff. Decided on programs to reintroduce and created program schedule. Coordinated facility use for all programs. Designed all marketing material for programs. Interviewed and trained all intramural staff members. Implemented all programs with the help of support staff and employees. Created and conducted customer satisfaction surveys. Liaison between students and staff.