Aaron Ross

Led design on multitude of projects providing human factors, industrial design, and user interface direction on look and feel of device. Coordinated development of early-stage prototypes, defined user study goals, and managed preparation and coordination of simulation lab work.
• Planned and conducted multi-day human centered design workshops defining user needs and generating ideas to address user and business goals, leading to presentations to executives and product road maps.
• Provided subject matter expertise on human factors principles during concept and development work, delivering user studies with low use errors and positive customer experiences.
• Conducted design reviews to gain project alignment and identify key questions on device development and properly documented work in quality control system, ensuring accuracy for potential FDA audits.
• Researched and defined use cases and personas to highlight user goals, tasks and obstacles, generating detailed use step graphics and content for instructions for use in successful user studies.
• Assisted with risk analysis of task performance and evaluated potential use errors then reviewed and identified IEC usability and AAMI human factors standards, improving design criteria definitions.

Managed ergonomics efforts at healthcare system made up of 12 hospitals (5 nationally ranked) and coordinated work changes among various departments to increase worker productivity, safety, and customer satisfaction.
• Performed observations and employee interviews, identifying ergonomic challenges, defining recommendations to mitigate risk, improve equipment usability, and increase productivity.
• Researched and designed new tools or environments and worked with management, clinicians, nurses, and members of cross functional teams, implementing >150 changes to work tasks and processes.
• Gave presentations focused on human factors and ergonomics of medical device design including FDA guidelines and importance of seeking end-user input in iteration of agile design process.
• Planned, developed content, and conducted design thinking and solution development workshops internally and at regional and national conferences.

Mass General Brigham manager approved this part-time work to fulfill urgent need and expertise to Ximedica. Brought in as subject matter expert on ergonomics, supporting human factors group at product design firm. Applied extensive experience in hospitals in design and evaluation of robotic surgical system to optimize usability.
• Researched user profiles, tasks and work environments, defining design specifications and incorporating into FDA documentation and quality system.
• Assisted with system use walkthroughs and task analysis in cadaver lab studies, and developed new evaluation tools, improving assessment and design of system details and ensuring optimal user experiences.

Started consulting company focused on evaluating tasks, products, and equipment including designing to match human capabilities. Work ultimately reduced injuries and improved worker performance.
• Managed all business activities and attended business community meetings and presented at professional conferences, gaining new clients during difficult economic time in US.
• Interviewed employees and managers about work task requirements and prepared evaluation reports focusing on strategies to address ergonomics risks and coordinated implementation of solutions at client sites.

Ergonomist * Managed the ergonomics program and team at Boeing Portland site * Worked with the ergonomics team to analyze work tasks, identify risks and implement solutions involving lean methodologies and systems engineering parameters * Led and supported multidisciplinary process improvement work shops * Completed a high number of projects involving mitigation of ergonomics risk factors * Mediated meetings between employees and managers to resolve differences and find agreement on matters that enabled projects to move forward * Maintained ergonomics project metrics data and presented monthly status reports

* Analyzed work tasks and processes to identify ergonomics risk factors and implement solutions for clients representing a variety of industries * Designed, developed and fabricated custom tools and equipment to reduce or eliminate occupational injuries and improve productivity * Assisted with expert testimony cases