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Experience Design & Digital Strategy Consultant
Tinman Strategy
Denver, CO
Sep 2016 - Mar 2017 (6 months)
Provide ongoing strategic consulting for clients ranging from tech start ups to Fortune 1000
Define and lead all digital strategic offerings for enterprise product definition and experience design solutions
Coordinate execution efforts between clients, internal teams or Solution Partners
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VP, Experience Design & Digital Strategy
Experience&co
Denver, CO
Apr 2016 - Sep 2016 (5 months)
Led design practice, developing and managing existing talent and identifying and recruiting new staff
Responsible for setting strategy on a business, process, and project level
Coordinated the execution of multiple, concurrent digital engagements
Managed business development activities such as serving as the Microsoft HoloLense liaison and consulting with US Mayors on impacts of Big Data at the White House
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Director of Experience Design
KPMG
Denver, CO
Mar 2014 - Apr 2016 (2 years 1 month)
Led a team of 27 UX Strategists and Designers
Worked with new and existing accounts to generate $7M+ in new revenue
Defined innovation strategy approaches and methodologies for the Digital group
Led recruitment and team definition efforts
Drove the KPMG enterprise-wide digital innovation strategy with focus on organizational realignment, employee engagement and cultural transformation
Provided creative leadership and direction to clients and design teams to create new digital experiences and re-imagine existing solutions for large-scale clients
Drove business development, project planning, research, ideation, product strategy, as well as delivery and execution
Led multiple project teams and responsible for ensuring implementation of consistent quality and innovation from start-to-finish
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Experience Director
Cynergy
Detroit, MI
May 2010 - Mar 2014 (3 years 10 months)
Directed and executed on approach, concept and execution of customer software and UX projects
Ensured uncompromised design quality implementation from project start-to-finish
Led strategy and design workshops directly targeting, influencing and improving customer experiences across platforms
Provided creative leadership and mentorship to the User Experience Group
Guided and managed up to six projects at any given time
Actively engaged in sales-based initiatives
Drove process optimization and standardization efforts
Led teams in experience research, information architecture, interaction and visual design as well as research and development
Managed customer relationships, often serving as liaison between corporate initiatives of clients and subsidiaries and/or franchises
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Director of Digital Strategy & Design
Coil9
Detroit, MI
Jan 2009 - Feb 2011 (2 years 1 month)
Supported clients with brand development, e-commerce, promotional campaigns and digital marketing
Developed custom integrations into existing Point of Sale systems in order to streamline brick-and-mortar operations
Drove strategy behind the e-commerce transformation for clients ranging from start-up to mid-market
Responsible for business development and execution management
Customers included BASF Corp., Remington, USPS and more
Developed strategies for global online entities including competitive analysis, localization, information architecture, user-interface design and implementation assistance