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Lead UX/UI designer (strategic UX and service designer)
Tiia Leppänen
Berlin, Germany
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About
My passion is to find and design great experiences for the users and the customers. I think that user's experience doesn't consist of only digital solutions but also the services around the product. I want to take part of the problem solving challenges for the customer and the users. My experience in UX and service designing give great tools for this. My background in software engineering guarantees the analytic mindset and understanding feasibility.
I am also interested in cognitive and behavioural psychology, agile approach, problem solving, and company culture development and employee experience.
I am looking for
* a human-centred and transparent company
* company with start-up culture and low-hierarchy
* be part of a motivated and collaborative team which empowers each other
* effective feedback-culture
* possibilities to grow, develop and extend my competences
If you're interested in to discuss more with me, just send me a message via Linkedin https://www.linkedin.com/in/tiialeppanen/! -
Education
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Master of Science in Technology Degree Programme in Information TechnologyTampere University of Technology2004 - 2017My major was Usability which was part of software engineering studies. The university was specialised in UX - in usability-wise. My first minor was software engineering, and the other was industrial management. This combination has given me a strong understanding between the end users of products and services, and the providing company's business models, and how to increase the business performance through digital solutions. The Topic of the Master Thesis: Good Practices to Integrate User-Centred Design into Agile Software Development Projects
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Experience
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Lead UX/UI DesignerBerlin, GermanyApr 2021 - Present (3 years 8 months)
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Lead UX designerAug 2019 - Mar 2021 (1 year 7 months)Being the lead designer in two (occupational) health care project; managing the client requirements and user needs, designing interactions, defining the UI framework, defining user flows and processes, arrange user testing. The lead role also requires supporting in Product Owner tasks, prioritising design tasks, delegating and dividing responsibilities regarding the design work, defining collaboration models as well as collaborating closely with an outsourced, off-site development team.
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Interaction DesignerBerlin, GermanyFeb 2018 - Mar 2019 (1 year 1 month)I got a chance to relocate to Berlin inside the company and I took that opportunity to gain international experience and re-learn German language.
My job continues as it was in Helsinki studio, although the studio is newer and that demands also some internal development related tasks, which I do love a lot. I am very into developing internal processes and culture to be more human centric and output good employee experience. -
Interaction DesignerHelsinki, FinlandFeb 2016 - Jan 2018 (1 year 11 months)During my time at Idean I have worked with multiple industries off-site and on-site, e.g. insurance, health care, property marketing, energy services and fashion.
I have been working mostly as an interaction and user experience designer at Idean. My main tasks have comprised gathering client and user requirements and business goals with different methods, and transform those into new user interfaces and services for mobile, smartwatch and web platforms to ease interaction between the client and their customers, and to improve the client’s business. Many of the projects have required rethinking and redesigning already existing solutions, but also conceptualising new ones including service designing perspective. -
Designer, User-Centered product developmentEspoo, FinlandNov 2013 - Jan 2016 (2 years 2 months)Designing UIs and UX, gathering requirements, specifying software, conceptualizing and user researches for public sector services. In all of the projects, my project role was lead designer. I work closely with the customer and the end users, but also with the implementation team and the testing team.
Most of the projects have been implemented by using Scrum and/or Kanban –methodologies. -
SAP Application ConsultantEspoo, FinlandNov 2012 - Nov 2013 (1 year)Developing SAP ERP and SAP HCM systems with ABAP programming language, including specifying and testing for retail sector customers. SAP ERP incident management for several application management customers. Evaluating and developing user interfaces for a public sector customer.
The projects were implemented by using Scrum-methodology. -
Research AssistantTampere, FinlandJan 2009 - May 2012 (3 years 4 months)Preparation and teaching responsibility of weekly exercises on usability, software engineering and programming courses. Preparing practical assignment instructions and assist students with them. Grading practical assignments and exams.
Making a heuristic evaluation for project management software. Helping with research assignments and research papers, producing and updating the University website. -
Data entry clerkTampere, FinlandSep 2005 - Dec 2008 (3 years 3 months)Storing data to the database for distribution, billing and payroll.
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Industries
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Skills
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Elsewhere on the Web
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On Coroflot@Tiiamaria, member since 2016
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Following 2
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Followers 14
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