Tessa Choi

(Reduction in Force due to COVID-19 Last salary $50,000 Non Exempt) * Oversee national account marketing for 9 offices and warehouses- B2B & COD * Marketing strategies and public relations for national/ international business scopes * Social media management & content creation * Graphic design & interior design of offices * Branding and Corporate philosophy * Internal/external marketing materials such as newsletter, brochures, announcement walls * Supplier/vendor registrations and compliance * OSHA & ISO communications and policy creations * Administrative work * Corporate trainings on new hire sales * Trade shows and promo items * Coordinate & execute community charity events * Plan & execute annual sales meetings & corporate meetings * Plan & execute weekly/monthly sales and operations meetings online and offline * Competitive Analysis & Market Research, Strategic planning and creative ideas * CRM & Client Reporting- Salesforce, Dynamics 365, Linked in Navigation, and other CRMS programs * Promotional items procurement and sampling

(Different career opportunity Last salary $43,000 Non Exempt) * Managed 3 properties in Aberdeen, Belcamp and Rosedale of 300 units * Strong Administrative work * Leasing process & unit model set ups- Leads Management, tour and application process * Advertisements and online marketing - content creation * Internal/ external Marketing and communications * Training new hires / mentoring program Employee relations & performance reviews * Project management- budgeting, renovations and resident involvement projects etc. * Accounts Payable Account Receivable * Construction and renovation vendor, bidding and scheduling * Vacant unit turns, move in/ move out inspections * Payment processing, delinquency collections & evictions * Resident related work & communications * Residential Accounting Manager/ Assistant Community Director

(Company bankrupt Last salary $41,000 Non Exempt) * Sales Training/ Sales Process Counseling * Administrative Work & Executive Assistant * Internal communications and newsletters * Train Sales Team on Products and Services * Product, Market Research & Data Analysis * Accounting/ Reimbursements * Assistant Project Management * Coordinate Seminars & Corporate events * Auditing & Compliance * * Sales Support Coordinator/ Korean Retail Relationship Banker/ Insurance Advisor

• Strong Administrative work
• Managed property with 832 units
• Processed payment of approx. $1.5M a month
• Accounts payables & Accounts Receivables
• Screening and interviewing applicants upon their application submission, final approval of application
• Advertisements and online marketing – content creation
• Internal/ external Marketing and communications
• Training new hires / mentoring program
• Employee relations & performance reviews
• FTPR & WOR filing and execution
• Collections and legal communications
• Work orders and residential issues
• Directed and monitored electronic security system of the entire community
• Planning and executing resident events and parties

• Oversee the Greater Baltimore Retail Regions of 107 branches
• Sales Training/ 1:1 Mentor Program
• Inspect Marketing Materials in each branch under supervision
• Administrative Work & Executive Assistant
• Assist Operations with conduct sporadic audits in branches
• Corporate Train Employees of Sales Prod. , Svcs., & CRM
• Weekly/ Monthly Newsletters and communications to retail branches
• Coordinate Community Event / Ravens Promotions
• Tradeshows and support on site sales
• Competitive Analysis & Market Research
• Inventory and Budgeting of Greater Baltimore Operations
• Coordinate/ Assist Conduct Regional, and Sales Meetings
• Customer Service, Client Management/ Retail Sales & Lead Generating

• Korean and English
• On Site interpretation in hospitals, rehabilitation facilities, nursing homes & courts
• Document translation
• Liaison between insurance company, medical facility and patient
• Interpretation on site of consecutive & simultaneous translation

• College Preparation and Career Counseling
• Curriculum and instruction Development
• Tutor middle and high school students in English (ESOL) TOEFL, Art and Mathematics
• Tutor group of 4-10 students and Individuals
• Create different curriculums for each subject and provide counseling and feedbacks to parents
• Mentoring program, Peer association program
• Baltimore County Public School Substitute teacher 2009-2011
• Taught a group of adults basic Korean