PerkinElmer wanted to enable their customer and user base to better understand and be able access information faster on their site. I helped them run user tests to learn how customers were trying to find information and that informed the 're-chunking' of data being presented on their site. This helped facilitate more efficient access via tablet devices for higher customer engagement and satisfaction.
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PerkinElmer tablet presentation

PerkinElmer wanted to enable their customer and user base to better understand and be able access information faster on their site.
I helped them run user tests to learn how customers were trying to find information and that informed the 're-chunking' of data being presented on their site.
This helped facilitate more efficient access via tablet devices for higher customer engagement and satisfaction.

Available
Freelance, Full-time, Moonlighting
Susan Giusto
Experience Designer Nashua, NH