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Sr, UX/UI & Interaction Designer
Optum Healthcare
Minneapolis, MN
May 2022 - Present (2 years 7 months)
• Manage/Host Design Critique group of 8 diverse Designer/Content creators (from Marketing Content Design), to help Critique work being presented, and High-level UX/Interaction Design
• Manage/Host a weekly Figma-For-All group where we learn and teach fellow designers the ins & outs of Figma and the new features that power the Figma tool to enhance our day to day workflow
• Currently working on new features/updates and upcoming future projects to enhance User Experience and integrations with Change Healthcare.
• Work with Developers who utilize ANGULAR and REACT, as well as Power BI for reporting purposes.
• Responsible for working with Stakeholders from Executives to product owners and end-users.
• Work with Stakeholder(s) and groups I partner with in UX Strategy sessions for each project/application I work on.
• Ensure that all application/feature designs are User-Centered blending in business requirements.
• Develop wireframes, UI mockups, prototypes using prototyping software (such as Figma) to demo prototypes to clients, stakeholders, project manager/scrum master and development teams.
• Introduced a new workflow and prototyping tool: Figma to very mature Offshore Dev teams to ensure keeping the team up to date on the newest technology/prototyping tools.
• Project/UX Lead of a SaaS Application with 500+ Healthcare facilities onboarded with an estimated $100million Annual Revenue.
• Mentor other Senior UX and Principle UX professionals on the larger team that I am a part of.
• Currently leading an effort to redesign SaaS and other versions of the product I work on by doing field research (actual user’s) and feedback from SME’s.
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Sr. UX/UI Designer
Agility Recovery
Atlanta, GA
Feb 2021 - May 2022 (1 year 3 months)
• Responsible for Product design for SMB, Enterprise, and State & Local Government Business Continuity Applications
• Defined navigation, user workflows, layouts and focused on usability testing and user feedback using Fullstory to gain insight.
• Developed wireframes, UI mockups, prototypes using prototyping software, and utilizing InVision to demo to stakeholders, project manager/scrum master and development teams.
• Worked with Developers using PrimeNG (Angular Component Library) and Bootstrap technologies.
• Initiated UX Research when given specific requirements from Stakeholders and Product Owner.
• Worked with HTML, CSS inspecting work done by developers on many of the projects/features being developed.
• Worked with Sales to create Demo’s before major releases, allowing the sales team to fully understand the product before release and upsell current or new customers.
• Made sure that all designs/features/applications were responsive to different viewports.
• Worked with Figma, Adobe XD and Sketch to create Wireframes, mockups, and prototypes.
• Collaborated with Developers and Stakeholder’s alike using Figma to build wireframes, mockups, and clickable prototypes for presentations.
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UX/UI Designer
Woodstock, GA
May 2014 - Jun 2021 (7 years 1 month)
Thrive Chapel Freelance Graphic Designer - May 2014 - Present
• Creating rough sketches and layouts for marketing materials utilizing Branding guides.
• Art Direction and consulting on ongoing projects.
• Interpreting the client's needs and developing strategies to meet their needs.
• Keeping the client updated on the progress of work and any changes that need to be made.
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Sr. UX/UI Designer
The Home Depot
Atlanta, GA
Jun 2018 - Nov 2020 (2 years 5 months)
• Responsible for working with Stakeholders from Executives to product owners and end-users.
• Worked with Stakeholder(s) and groups I partnered with in UX Strategy sessions for each project/application I worked on.
• Ensured that all application/feature designs were User-Centered blending in business requirements.
• Developed wireframes, UI mockups, prototypes using prototyping software, and utilizing InVision to demo to stakeholders, project manager/scrum master and development teams.
• Planned and executed usability testing, incorporated user feedback into final product design.
•Worked to define WCAG Accessibility issues throughout the requirements gathering, and design/development stages, both for mobile, web, and software application projects.
• Managed the design process, as well as mentored Full-Stack Developers, and communicated with internal development teams, product owners, early-target (pilot) customers, and various stakeholders.
• Worked with Developers using ANGULAR 8 and REACT/REACT Native, as well as IONIC and Cordova technologies.
• Initiated UX Research when given specific requirements from Stakeholders and Product Owner.
• Using Sketch, Adobe XD, InVision Studio, InVision for presentation and prototyping.
• Worked with HTML, CSS inspecting work done by developers on many of the projects/features being developed.
• Responsible for Product design for various IT applications, management applications, and End-User product applications.
• Made sure that designs/features/applications were Mobile, Tablet and Desktop friendly.
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Lead UX/UI Designer
AT&T
Atlanta, GA
Oct 2016 - Apr 2018 (1 year 6 months)
• Collaborated with Product Owner to design and implement highly interactive, data-intensive mobile applications for business professionals in an AGILE environment with Development Scrum teams.
• Acted as a liaison between Development team, client/stakeholders and subject matter experts to establish requirements and determine user needs.
• Defined navigation, user workflows and layouts focused on usability.
• Worked to define WCAG Accessibility issues through-out the requirements gathering and design/development stages, both for mobile, web and software application projects.
• Initiated UX when given specific requirements from Stakeholders and Product Owner.
• Developed wireframes, UI mockups and UI prototypes using prototyping software.
• Planned and executed usability testing, incorporated user feedback into final product design.
• Responsible for Product design for Mobile application for Business Class end users, Global Sign-in with Multiple login features, as well as In-store time clock mobile application.
• Produced graphic user interfaces for native mobile devices iOS and Android.
• Created UI concept based on ideation and high-level requirements, wireframes, hi-fidelity prototypes, conducted end-user research.
• Managed the design process and communication among internal development team, product owner, early target customers and various stakeholders.
• Performed research and staying up to date on design and technology trends.
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UX/UI Designer/HTML 5 Developer
Intercontinental Hotels Group
Atlanta, GA
Jun 2015 - Nov 2015 (5 months)
• Create high-fidelity prototypes of sites/features (ranging from paper-and-pencil concepts to wireframes or interactive prototypes) for internal review and brainstorming. Proficient with IA and design applications (Photoshop, Illustrator, Axure, Omnigraffle, lucid Charts, etc.
• Develop mock-ups/designs for mobile-friendly platforms. (iOS, Android, tablet, iPad, etc.)
• Produced high-quality user interfaces and visual designs from concept to launch on web and mobile applications..
• Capable of working directly with Development, Business Analysts, Quality Control in an iterative/AGILE manner to dramatically improve the prototypes in a short period of time.
• Planned and executed usability testing, incorporated user feedback into final product design
• Design collateral such as Powerpoint presentations, convention materials, pamphlets, logo design for IHG Connect.
• Manage/maintain current Umbraco CMS Site, as well as testing and validating usability enhancements..
• Set design standards for the creation of future graphic design, icons, branding, etc., as well as an understanding of user behavior along with a strong visual design sense.
• Created as well as collaborated with Business Analyst, the Information Architecture and workflow for integration into SalesForce, and the ability to communicate clearly and in writing to all stakeholders.
• Information Architecture and design skills utilizing an iterative design approach.
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UX/UI Designer
Matrix Professional Services
Sep 2014 - Mar 2015 (6 months)
• Responsibility for understanding a customer's brief and converting that into appealing, highly usable interfaces.
• Engage with the UI/UX team and/or customer early on to seek a deeper appreciation of the customers’ business
problem/goals.
• Develop an understanding of the end users of the website/application through secondary and primary research (user
interviews, traffic data). Capable of generating user personas and user scenarios, workflows, and sitemaps.
• Create high fidelity prototypes of sites/features (ranging from paper-and-pencil concepts to wireframes or interactive
prototypes) for internal review and brain storming.
• Capable of working directly with customers in an iterative/agile manner to dramatically improve the prototypes in a
short period of time.
• Experienced in Agile/Scrum meetings and Sprints for designing websites and web applications, along with Development
team participation in HTML5, CSS3, Marketo and Umbraco.