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Shift Manager
The Pet Bowl
Springboro, United States
Oct 2012 - Present (12 years 1 month)
• Took initiative to increase product knowledge and was awarded pay increase • Train new hires on products and customer service procedures • Analyze buying patterns and customer feedback to suggest inventory adjustments • Maintain company website using GoDaddy.com • Create and distribute marketing material
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Pool Manager
Walnut Grove Country Club
Dayton, United States
May 2008 - Sep 2013 (5 years 4 months)
• Worked with management and maintenance to ensure member satisfaction • Promoted to manager because of decision making and supervising abilities • Increased member satisfaction in cleanliness and service • Effective at resolving problems quickly