Paula Andrea Suarez Cortes

Customised design and production of residential furniture for particular clients Responsibilities * Design, assess and sale customised residential furniture for kitchen, lounge, dining room, bedroom, entertaining room and other home spaces * Develop and maintain a high standard in customer service * Build valuable customers' and suppliers' relationships to increase professional database and improve customer experience * Manage suppliers, streamlining production and processes when necessary * Implement marketing research and trend analysis to every project Achievements * Saved the client an average of 45 days by offering a complete FF&A design service including consulting, manufacturing and installation * Reduced production time by 25% in a year by managing a solid supplier's database and streamlining processes Projects * 'Centennial Flats - Woollahra': Customised design of 'little buddy cabinet' - Client Brock Tamasi Jun 2016 * 'El Diamante Ranch - Colombia': Customised design of furniture for the lounge area May 2015, design the furniture for the kitchen area (Dic/2013). Developed concept design of the main house, working in a team with Arch. Juliana Cardenas Sep 2008 - Client Ricardo Suarez & Cía. SC. * 'San Simón - Guaymaral, Colombia': Customised design of furniture for lounge, entertainment and dining room - Client Jairo Viana and Marcela Villamil Dec 2007 * 'Torres de Mirasol - Rosales': Customised design of furniture for lounge, bedroom, studio/bar and entry - Client Gloria Cortes Oct 2006

Responsibilities * Discussed clients' needs advising about best furniture options to meet the customers' requirements and budgets * Working closely with the management to increase showroom sales by developing valuable customers relationship and achieving business objectives and targets * Responsible for running the floor keeping it tidy and accordingly to VM high quality standards * Reporting on personal and staff performance directly to the manager * Involved in rearranging, re-merchandising & replenishing new stock as it arrives following VM Requirements Achievements * Acted as person in charge while Manager was on holidays achieving store targets and reporting directly to the Area Manager * Being in the top 10 salesperson Australia wide in less than 6 months working for the company Dec 16 Jan 17 * Taken responsibilities of leading and training staff helping to generate a solid and strong team while maintaining a fast-peace environment

Clothing and home ware products Responsibilities * Provide specialist product advice maintaining company high standards in service * Develop quality relationships by providing excellent customer focused service * Build great rapport with clients to increase and improve their experience generating regular customers for the store * Administrative task as stoke take, managing inventory transferring and receiving stock in order to maximise sales * Provide a consistent performance contributing to reach the store collective budget and keeping a harmonious environment for the entire team * Keep the store tidy and look after the product presentation Achievements * Became the best seller in Tommy Bahama flag-store Sydney in the first 4 months of working with the company * Became the best seller within the first month of launching the Outlet store achieving 25% of the entire store's sales * Achieved the highest sale since the launch of the store * Visual merchandising consultant

- Critterio by Simco (showroom) Institutional and residential furniture manufacturer and retailer with more than 16 years in the Colombian market Responsibilities * Provided specialist interior design and product advice maintaining high standards in customer service from the concept stage to the product installation * Drafted detailed drawings of structures, specifying dimensions, materials and production processes considering health and safety procedures, new technology, ergonomic standards, environmental conditions, trends and business goals * Implemented marketing and cost analysis according with business strategies Achievements * Enlarged customer database in 35% by managing first appearance of the company in an international design exhibition 'EXPODISEÑO 2004 - BOGOTA' * Increased company brand awareness in 25% by getting the project 'Haltè - Dining Set' published on AXXIS Magazine as an example of proficient design (Edition No.39, Year 4)

Official distributor of Italian high end kitchens and bathrooms including Poliform, Bontempi Casa, Arrital Cucine, Gessi, Teuco, Bossini, Calligaris, Olivari, Antonio Lupi and Tribu Responsibilities * Designed and sold kitchen, bathrooms and walk-in closets discussing clients' needs and modifying designs when necessary to meet manufacturing and cost requirements * Developed and maintained high quality customers relationships by providing an interior design service with expert product advice * Set procedures for creation of the Design Department and communicated with a designers' team of 4 by organising meetings and following up on projects * Organised and managed product portfolio of home furniture and appliances