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Senior UX Designer
Visa, Inc.
Foster City, CA
May 2017 - Present (7 years 7 months)
User Experience design consultant for Client Support Services and Finance teams * Information architecture, UX and visual design for a first release client revenue pricing application with regional variations * Synthesized User Research and analyzed data to optimize IA and task flows * Generated conceptual models, user journeys, storyboards, site maps, functional flows * Provided both visual design and UX design for Support Centers for Client Support Services. * Produced wire frames, interaction designs, visual designs, UX flows and functional requirements. * Collaborated with business strategy, IT, QA, development, product, and support teams * Refined process for delivering UX specifications and final design assets * Monitor front end development by IT teams, report on UX defects, assist with client CRS * Conducted user testing and provided recommendations and opportunities for optimization of front-end implementation
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Senior UX Designer
Visa, Inc.
Foster City, CA
Gather business requirements from product owners and marketing teams * Manage projects and lead design on multiple projects for internal clients of the Enterprise UX Team * Design user interactions and feature functionality for complex enterprise tools, web sites, and mobile applications * Produce wire frames, diagrams, site maps, user journeys, UI designs, UX flows for enterprise applications and consumer sites
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Information Architect
VMware, Inc.
Palo Alto, CA
Interviewed business owners and internal stakeholders to gain understanding of business requirements, and priorities * Synthesized research data and recommendations with company roadmap, business objectives and user goals * Generated site maps, task and process flow diagrams, use cases, wireframes, final design mockups * Documented business requirements, functional and technical specifications for design strategies and user interactions
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Product Designer/Information Architect
UBM Tech
San Francisco, CA
Information architecture, interaction and visual design for UBM Electronics web properties * Defined and documented business requirements and design direction, technical and UI specs * Developed site structure, site maps, user interactions, process flows, wireframes, and UI designs
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Information Architect
VeriSign, Inc.
Mountain View, CA
Devised information architecture of corporate consumer and enterprise site re-design projects ONLINE SITES LinkedIn: https://www.linkedin.com/in/pattyleodesign Portfolio: http://www.coroflot.com/pattyleo
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Information Architect
Tugboat Holdings, Inc.
Tulsa, OK
Sep 2020 - Jun 2021 (9 months)
Information architect and UX consultant for lead generation platform and tools
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Information Architect
Tugboat Holdings
San Francisco, CA
Sep 2020 - Jun 2021 (9 months)
Information architect and UX consultant for software firm
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Senior UX Architect
Pulse Secure Inc.
San Jose, CA
Jan 2016 - May 2017 (1 year 4 months)
Refined process for delivering UX specifications and final design assets * Collaborate with stakeholders and colleagues to define project goals, and create design vision * Create flow diagrams, storyboards, journey maps, wire frames, and mockups, to communicate and document designs * Conduct user research to get customer / user feedback on design vision, concepts, detailed flows, storyboards, or mockups * Present designs to stakeholders and colleagues, and skillfully merged feedback with research findings * Strategize with the UX, product and marketing teams to define consistent, coherent designs across products and brand