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Server
Sway
Austin, TX
May 2018 - Present (6 years 6 months)
Deliver excellent customer service and team coordinations. Initiate transactions and reach daily sales goals
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Waitress
Olive Garden
Aug 2008 - Present (16 years 3 months)
Organize cash and process credit card transactions.
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Community Ambassador
Apr 2017 - Sep 2017 (5 months)
Command Slack channels, daily social media, monthly newsletters, weekly email marketing
Optimize website content and blog posts
Coordinate lively member experience with weekly food trucks, and community event planning Interconnect co-working networks and business partnerships
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Content Associate in Digital Marketing
EM Search Consulting, LLC.
Dec 2013 - Apr 2016 (2 years 4 months)
Manage 75+ Twitter, Facebook, Google+ profile content
Write website copy (400+ words per page), single paged news, bi-weekly blogs,
Create multi-sectioned email marketing campaigns
Oversee Adwords pay per click ads, keyword lists, and bids under a monthly budget
Complete Wordpress updates to upload copy and metadata
Coordinate and train interns and freelance employees Sprout a content team of 8 people, formerly 2.
Write and post regular blog content for 25+ clients including vet clinics, law firms, hotels, window cleaners, auto parts sales, services, and more.
Copy-write web page content to increase website quality for a variety of clients including podiatrists, dentists, cosmetic surgeons, veterinarians, auto repair, and products.
Submit client's business information to online directories to increase visibility and SEO.
Run monthly reports to summarize client progress in pay per click campaigns, email marketing, and other conversion rates.
Design, write, and implement email marketing campaigns for increased conversion rates, reviews, and site visits.
Adwords certification. Create pay per click ads, keyword lists, and bid adjustments to promote conversions on client landing pages and website.
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Jr. Art Director Intern
14th & Boom!
Chicago, IL
Feb 2015 - May 2015 (3 months)
Contributed designs and content for email marketing blasts.
Wrote expressive copy for beauty client within Pinterest, Facebook, and Twitter.
Overhauled Instagram platform with improved posts including visual assets and copy.
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Digital Marketing Intern
EM Search Consulting
Sep 2013 - Dec 2013 (3 months)
Analyze current client websites for making improvements on design, function, and user/friendliness.
Launch weekly social media posts for several business and personal pages (facebook, twitter, google+).
Design landing pages for increased conversion rates on active ad campaigns.
Use graphic design for client websites, retargeting ads, sliding ads, and logos.
Submit client's business information to online directories to increase visibility and SEO.
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Studio Assistant
Spudnik Press
Mar 2013 - Sep 2013 (6 months)
5+ class submissions per month for local activity based search engines Produce 3+ social media captions per week Produce 2 event announcements per month for company website and registration platforms
Maintain new member records and payment
Lead weekly shop orientations and coordinate studio scheduling
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Intern
The Chicago Diner
Sep 2012 - Dec 2012 (3 months)
Graphic Design
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Intern
Spudnik Press
Jun 2012 - Sep 2012 (3 months)
Screen Printing / Social Media / Marketing