Creative, Artistic Professional

Michelle Miceli

Brockton, MA

About

Professional, motivated and result driven, with over 20 years of customer service experience. In each endeavor, I work with others to find the most effective and efficient way to achieve desired results in a positive manner.
Education
- Certificate Graphic and Web Design
  
  Bridgewater State College
  
  2006 - 2007
  
  Certified Graphic and Web Professional (CGWP) Accelerated Certificate Program, taught by Design Principles, Inc. Accelerated 9-month course with real world teaching and real world experience. Course completion based on over 120-lab hours, which included in-class work as well as homework assignments.
Experience
- Customer Service Advisor
  
  LEGO Education
  
  Boston, MA
  
  Feb 2018 - Present (6 years 9 months)
  
  Providing exceptional service and first call resolution to customers via phone and email. Conference sales and marketing support.
Affiliations

Brockton Parents Magazine, Parent editor/Layout Team, designer;

LET'S Go Build! Club, Founding member and meeting leader;

Brockton Community Cable Access, volunteer camera crew and control room
Industries
- Social Impact
Skills
Elsewhere on the Web
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- 4
On Coroflot

@MAMP, member since 2009
- Following 1
- Followers 1

Assistant Professor - Educator, Industrial Design, Myron E. Ullman, Jr. School of Design