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Designer, Dealer Design Services
Masco Cabinetry
Ann Arbor, MI
Dec 2010 - Present (14 years)
* Provide design support for dealers in Canada who lack in house designers.
* Generate dimensioned floor plans, elevations, perspectives and price quotes.
* Design photo sets to be featured in various works, such as advertising, web, catalogs, etc. Work includes but is not limited to set design, cabinetry layout, style and finish, coordinating materials, propping, final shot selection, etc.
* Design experience includes kitchens, bathrooms, offices, laundry rooms, closets, entertainment centers, and furniture pieces.
* Design showroom displays for Lowes, Home Depot and Direct Buy stores.
* Provide 20/20 support to dealers across the United States and Canada.
* Offer back up support for 20/20 design classes given at Masco Cabinetry Headquarters.
* Prepare detailed installation drawings for installers/contractors oversee any installation questions or concerns. Expertise in 20/20 Version 9 design software.
* Consultant on new product ideas, and decisions on what goes into final product launch.
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Cabinetry Design, Sales Respresentative
Masco Headquarters
Taylor, MI
May 2005 - Apr 2008 (2 years 11 months)
* Designed spaces for customers based on their own individual style and requests. Generated dimensioned floor plans, elevations, perspectives and price quotes. Design experience includes kitchens, bathrooms, offices, laundry rooms, entertainment centers, furniture pieces, etc.
* Superior organizational and time management skills, extensive customer service experience.
* Expertise in 20/20 design software.
* Prepared detailed installation drawings for installers/contractors, oversaw any installation questions or concerns.
* Developed "Green Design Tips" to be labeled on every working drawing to convey importance of green design to customers.
* Responsible for keeping cabinetry display updated and presentable regarding manufacturers specifications.
* Coordinated incoming orders making sure the shipment information matched the order acknowledgment.
* Directed customer inquiries regarding the purchase program, provided prospective customers with proper information (brochures, legal forms.)
* Ordered directly from Merillat Industries and Kraftmaid upon completion of design.
* Created a centralized filing system for all completed orders.
* Completed "follow up" work on designs such as handling damages from shipping, ordering extra items and answering questions regarding installation.