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Loan Servicing Specialist
Rosemead, CA
Nov 2019 - Present (4 years 10 months)
Monitors insurance expirations to ensure receipt of evidence of renewal
Reviews and maintains insurance expiration tracking reports
Collects evidence of renewals or replacement coverage
Reviews insurance policies for accuracy and adequate coverage
Resolves information gaps by contacting carriers and agencies to gather information
Validates acceptable rating of new insurance companies
Sends notifications for deficiencies of coverage and any loans requiring force placed coverage
Works with insurance vendor for ordering and cancelling of force placed insurance
Sets up escrow account to collect force placed insurance premium
For escrowed accounts, processes payments when due
Reviews various system-generated reports to ensure accuracy of loan system
Ensures all insurance related documents and correspondence are uploaded to the imaging system
Acts as back-up to flood specialist
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Volunteer Classroom Assistant
Oro Grande, CA
Jan 2018 - Nov 2019 (1 year 10 months)
Created forms and flyers using Adobe Photoshop and InDesign
Decorated classroom, including planning and setup of Focus Wall
Assisted students with classwork and projects
Led small groups of students, based on teacher instruction
Filed student work and organized filing cabinets
Input student information into various programs, including Google Sheets
Made copies, including 2-sided, on a variety of printers and copiers
Took and delivered messages, in person and by phone
Sent project files via Microsoft Outlook
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Caregiver
N/A
Deepwater, MO
May 2010 - Nov 2016 (6 years 6 months)
Sorted and filed mail, bills, and medical paperwork
Organized information from personal notes and e-mails
Used personal printers and scanners to digitize paperwork
Assisted with meal planning for diabetic needs
Assisted with shopping, or provided shopping service as needed
Assisted with daily activities in the home, including cooking and cleaning
Provided transportation to appointments
Acted as companion
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Graphic Designer - Gallery of Art & Design
Jun 2009 - Dec 2009 (6 months)
Created visual identity for gallery, in keeping with University standards.
Created promotional materials, including logos, posters, fliers, postcards, and rack cards.
Created occasional flier designs for Warrensburg Main Street through the gallery.
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Graphic Designer - University Store
Apr 2008 - Dec 2008 (8 months)
Created promotional materials including posters, pamphlets, fliers, newspaper advertisements, and tee shirts.
Coordinated with web designer, as well as various departments within the store.
Worked with printing services, selecting paper types and putting in orders.
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Student Worker - Book Store
Warrensburg, MO
Apr 2006 - Apr 2008 (2 years)
Store inventory, customer service, and stocking shelves.