Kevin Lynch

Retouching/editing photography * Creating/editing video footage for sales & presentations * Desktop Publishing

Compub Apple Premium Reseller Trainer Provide in-store MacOS/iOS training, trouble shooting and IT support * Helped create marketing material for store advertisements * Teaching one to one class for customers across devices * Supervise staff, Stock management via orders & deliveries, admin duties * Interview new staff with management * Maintain up to date knowledge of all Apple hardware & software * Working with B2B, HQ and online teams * Assisting customers with repair services * Store Keyholder

Provided assistance and customer support to individual customers * Managed daily stock counts * Store Keyholder

in Technology Department Provided customer support across all products * Maintained up to date product knowledge * Co-ordinated cash and credit card payments

Provided telephone assistance in home broadband support * Assisted in setting up broadband and provided e-mail support * Liaised with managers on a daily basis * Handled other technical problems individual customers may have faced

DAA * Provided customer service to people travelling through the airport * Controlled passenger queues * Kept track of updated flight times and schedules