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Shift Manager
Taco Bell
Cleveland, OH
Nov 2012 - Present (12 years)
-Strictly followed all cash, security, inventory and labor policies and procedures.
-Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
-Trained staff on proper use of equipment, food handling, and customer service skills.
-Executed daily production lists and goals
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Food Prep and Service
Chipotle Mexican Grill
Warrensville Heights, OH
Jul 2011 - Sep 2012 (1 year 2 months)
-Consistently provided friendly guest service and heartfelt hospitality.
-Demonstrated integrity and honesty while interacting with guests, team members and managers.
-Built loyal clientele through friendly interactions and consistent appreciation.
-Reported to each shift on time and ready to work.