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Graphic Artist
Feb 2014 - Present (10 years 6 months)
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Graphic Artist
ISG - Technology
Jul 2012 - Nov 2014 (2 years 4 months)
Doing what I love.
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Freelance translator
Freelance translation services
Apr 2011 - Jul 2012 (1 year 3 months)
Freelance services for online businesses, legal documents, marketing materials.
EN<>BG<>ES
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Media Analysis
Private Business
Oct 2011 - Apr 2012 (6 months)
Online Reputation Management: monitoring, analysis, reports, strategies; content writing for web in English; translation to ES; online research; writing of business plan and presentations in English;
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Information Development; Client Requirements Elicitation
Obecto Ltd
Sep 2010 - Oct 2011 (1 year 1 month)
Technical writing; contact clients to elicit software requirements, help prevent conflict between new requirements and existing functionality, update and refine requirement documentation in Wiki format
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Technical writer
Software Technologies Ltd
May 2008 - Jun 2010 (2 years 1 month)
Authoring of various documentation and website content in English: an Affnet User Guide, Release notes and ‘How-To’ articles for Affiliate Marketing Agents, software specific manuals and articles for travel business clients, holiday traffic clients, user guides for casino players; Update and handling of internal procedures, marketing materials, corporate procedures, and internal knowledge base.
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Quality Assurance, Back Office and Users Training
Insch Quotient Ltd
Nov 2007 - Apr 2008 (5 months)
Preparation and update of documentation from design to writing, including contextual help, user manuals, tutorials, case studies; design of the logos, business materials and brochures that accompanied new project releases. Supervision of the quality of the Back Office, from initiation to post-release.
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Quality Assurance, Back Office and Users Training
Forsyth Partners Bulgaria
Oct 2004 - Nov 2007 (3 years 1 month)
Performed end-user testing of the Back-Office and supervised for quality the assembled system; prepared the user manuals, training materials and maintained documentation; identified quality-related training needs; functioned as liaison between the end users and software developers to ensure execution of the needed corrective actions; collated the end user requests; analyzed new functionality specifications to steer development toward optimal solutions