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Guest Ambassador
Miami, FL
Apr 2017 - Mar 2020 (2 years 11 months)
*Greeting and welcoming guests
*Answering questions and explaining museum exhibitions (current and upcoming)
*Facilitating overall guest experience
*Adhering to museum policies, regulations, and safety procedures
-Furloughed due to virus pandemic, March 2020
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AppleCare Tier 1 Adviser
North Lauderdale, FL
Jul 2016 - Dec 2016 (5 months)
*Assisted customers troubleshoot issues with their iOS devices (iPhone, iPad, iPod Touch, Macbook)
*Applied the “Here To Help” skills appropriately to each customer to resolve their issue
*Educated customers about Apple's products and services
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Account Executive
Miami, FL
Mar 2016 - Jun 2016 (3 months)
*Uphold the polices and reputation of the company
*Sign up qualified individuals for free lifeline phones from Assurance Wireless
*Provide excellent customer service
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Freelance Video Editor
Hollywood, FL
Feb 2015 - Feb 2016 (1 year)
*Created flyers and brochures for the company and its partner company Union Restoration
*Created short promotional videos for the company's clients including: Union Restoration,
Marble Pros Ft Lauderdale, SuperCars of Miami, and Kosher Pizza Hollywood
*Assist with managing client phone numbers and domains through RingCentral.com and
GoDaddy.com
*Performed mass data entry of client information with MS Excel
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Graphic Design Internship
Hollywood, FL
Sep 2014 - Nov 2014 (2 months)
*Created and edited short promo videos using Adobe After Effects for the clients’ service websites
*Updated, managed, and sorted through image/media files
*Research new online business listings and input clientele information (about 64 accounts total) into each listing for promotional purposes
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Treasurer - Student Programming Council BBC
Florida International University
Miami, FL
Aug 2012 - May 2014 (1 year 9 months)
* Designed event flyers for the council in case of emergency
* Completed File For Funds forms and vendor contracts
* Maintained forms of all purchases made by council members
* Met regularly with President, Adviser, and Accountant to discuss council's budget
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Student Organizations Council Rep - Invitational Scholars Club (ISC)
Florida International University
Miami, FL
Jan 2011 - Dec 2013 (2 years 11 months)
* Designed flyers for the club's Halloween bake sale 2011 and 2012 event in collaboration with Camillus House
* Attended SOC general meetings and report any information back to the club (Invitational Scholars Club)
* Attended E-Board meetings with board members to discuss planning strategies and content for upcoming events