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Customer Relations/Account Management
Rymax Marketing Services
Pine Brook, NJ
Sep 2012 - Present (12 years 4 months)
Company specializing in merchandise rewards and designing programs for customer loyalty, employee recognition, and sales incentive programs.
• Manage various client accounts and programs.
• Monitor and compile weekly, monthly, and quarterly reports on client feedback and program volumes and make recommendations for optimizing programs.
• Partner with and assist other department teams to actively problem solve client issues.
• Train and mentor new employees.
• Clients include: American Express, United Airlines, McDonald’s, Heineken, GE, and HSN.
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Marketing Intern
Shinko Media LLC.
New York, NY
Jan 2012 - Mar 2012 (2 months)
Independent media sales representation company that provides advertising sales for online publishers and a brand connection for advertisers.
• Created the 2012 media kit, which was sent to thousands of advertising agencies across the country.
• Created one-sheets for different client campaigns connecting advertiser’s clients with publishers.
• Attended client meetings and events to network and create new business development.
• Interacted with known advertising agencies in order to connect them with publishers.
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Graphic Design Intern
Success Communications Group
Parsippany, NJ
Jun 2011 - Aug 2011 (2 months)
Advertisement Agency specializing in PR, advertising, marketing, and web development.
• Created and designed social media websites and logos for small businesses.
• Effectively interacted with clients and often collaborated with other interns.
• Utilized Photoshop, InDesign, Wordpress, and Microsoft Office skills on a daily basis.
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Design assistant
Maureen Sharples
Basking Ridge, NJ
2009 - 2011 (2 years)
Freelance Public Relations Professional
• Assisted in the creation of marketing and advertising collateral.
• Strategized internally on client campaigns and products to create brand recognition.
• Utilized Microsoft Office and Adobe Creative Suite skills.