Duke Taylor

► Work across more than forty SBA-certified (40) 8a small businesses companies within our greater Alaskan Native Corporation (ANC) collective with 8,000 employees and $1.7B in annual revenue across customers within DoD, DHHS, DHS, and Veterans Affairs (VA).
► Work with capture managers and business development (BD) managers to execute proposal phase of their relationship building with customers, external subcontractors, and teaming partners.
► Produce compliance matrix analysis of RFP/RFQ/RFI documents to assess requirements and develop compelling proposal narratives that demonstrate our business units’ value proposition for a customer.
► Conduct core-team meeting with Capture & BD representatives, proposal kick-offs, and color reviews (pink, red, gold) to ensure quality submission deliverables that differentiate us from our competitors.
► Manage graphics, editors and team of writers to establish templates proposal standards for look and feel, writing style, and layout to meet customers’ compliance requirements, while creating compelling content on an established production schedule that incorporates win themes and provable data points.

► Ensure the Veyo knowledgebase aligns with customer-focused value propositions, differentiators, and ensure timely integration of updates as our offerings expand, and own the RFx process and timelines.
► Manage, with descriptive-writing skills, a strategy to clearly illustrate the company’s Non-Emergency Medical Transportation (NEMT) for-Medicaid-story in alignment with customer RFx specifications.
► Support VPs in the development of customer-compliant responses, final-round customer presentations, and the coordination with more than 25 Subject Matter Experts (SMEs) to win new customers.
► Manage SalesForce proposal library, work with creative director to create graphics in Adobe CS, set-up workplans and review schedules in Google Suite, and support three separate capture managers to pursue RFx ranging from $30 million to $300 million for customer Health Plans (MCOs) and states.

► Read, Reviewed, and Analyzed RFx requirements from federal and state solicitations to work with Proposal Management team to develop win strategies, win themes, and compliance requirements;
► Provided intellectual leadership and creative deliverable support for PSIs business and marketing ventures to optimize company visibility and technical prominence for our company's client base;
► Provided leadership in creating visual strategies to earmark company's key benefits to our customers pertinent to saving time, creating quality assurance protocols, and cutting costs so that our clients could streamline the effectiveness they provide to their customers;
► Participated and assisted in leading strategy sessions at all levels of color-team reviews, so that our proposal development team could maintain a continuous schedule from pink team, through white glove, up to final submission in providing our clients with technically substantive solutions;
► Assisted proposal management team in delegating tasks to Proposal Coordinators to QC written material and maintain engagement in the proposal process, so that our team could work across proposal responses to log, track, and draft elements of client compliance requests;
► Coordinated 508 compliance sessions to meet compliance requirements for persons with disabilities.
► Managed and supported more than 100 active proposal responses, with a short-list P-win rate of 30-35%, including Alliant 2 GWAC ($50 billion), SPARC ($25 billion), DHS Eagle II ID/IQ ($22 billion), CIO-SP3 ($20 billion), USSOCOM-SWMS Group B ID/IQ ($450 m), VA T4NG ($22b), GSA Sched.70 ID/IQ ($), and multiple short-turn (2-5 day) Task Orders—with (8a) and SubK designations—to solve problems for clients in Health IT Solutions, Network Engineering & Administration, and System Migration.

Serve as lead graphic designer for publications, proposals and various marketing collateral to improve the market position of our health-policy consulting firm Coordinate marketing collateral and logistics for 250-350 person conferences in the Center for Aging and Disability Policy (HHS, HUD, HRSA, CMS) and the Long Term Care management Coordinate and manage the process for ensuring that 50-200 page reports are remediated for 508 compliance, and either manage the process or research and negotiate with 3rd party vendors Coordinate various market group managers in the production of their federal and state client-based special projects pertinent to web-design, publications creation and marketing-information synthesis Coordinate with print vendors to print bulk (400-800) copies of 2- to 4-color brochures, research conference posters, health-policy research papers, and conference programs created in Adobe InDesign Coordinate the production of technical and business proposals ranging in $5-30 million in effort across multiple practice groups in federal and state health markets. Administration on Community Living Coordinate strategic-visual enhancement of written products and various website initiatives aimed at better serving older adults living in their communities Design and publish visually enhanced 508- compliant reports and informational issue briefs, which assist national grantees in providing best-management-practice service to federally funded sites throughout the United States and territories.

and overall strategic vision for language-teaching non-profit organization in metro DC targeted to professionals and college-level learners Manage a 7-8 member volunteer team, with 3 directors who coordinate social media, press communication and team delegation tasks to market overall organizational benefits of offering low-cost language training in classroom settings at NYU in DC, the George Washington University and American University.

Served as lead publisher for multi-volume proposals dealing with Aviation Services, Logistics Support, Base Operations Support, and Law Enforcement & Security for high-risk regions throughout the world: Proposals valued at $20 to $500 million Proofread materials for accuracy and adherence to brand and internal practices, incorporating red-line edits to ensure proper consistency, grammar, and spelling Coordinated graphics design, proofing and creating organizational workflow graphics and design-build illustrations Assisted in leading final production, including printing, collating, book checking, and trimming of materials necessary to produce final proposal.

Utilized In-Design to format 400- page water-resources handbook for environmental firm's regional watershed program Created marketing collateral such as nametags, table tents, folder labels, easel-board signage and CD covers for water-quality seminars and conferences held in various U.S. EPA regions (2-color and 4-color press documents) Assisted publications department in formatting graphics and copy-editing text for 1 to 100-page fact sheets, brochures, and federal and state proposals Performed high-volume scanning, copying and collating duties that assisted Tetra Tech's proposal managers in finalizing documents and scope-of-work materials for Government agency proposals for multi-state and international proposals totaling 50 to more than 1,000 pages in length Assisted lead proposal manager with formatting, editing and assembling documents for a Spanish-language proposal for Panamá Canal Authority, as well as, several Environmental Impact Statements (EIS) for Base Realignment And Closure (BRAC) for Fort Belvoir and Fort Stewart.

- Communications, Marketing, Customer Service Managed internal and external communication, served as first point-of-contact and resolved problems for customers across 5 stores in Maryland and Virginia Created and designed retail forms used in multiple stores, which helped boost sales to company's highest national revenue-grossing store Created graphic marketing materials for VA and MD stores to enhance the increased understanding of the company's services and benefits Designed store-level marketing signage used in multiple stores to communicate franchise's concept and increase online customer sales/reservations Executed company's public relations strategies and trained employees to incorporate said strategies into store's customer-service platform Created document templates for company correspondence, such as letterheads, thank-you cards and store-level marketing collateral Designed franchise marketing collateral signage for promotions, maps for regional brochures and operation forms for multiple retail stores Developed new marketing partnership with a 5400-member fitness club to further the company's nutrition & fitness-based mission while increasing sales to highest in nation Produced, videotaped and edited a 10-minute corporate video for company's use at marketing events and cross-promotional marketing presentations.

Served as publisher and designer for multi-volume Integrated Commercial Intrusion Detection System proposal valued at $250 million Assisted proposal manager in red-line editing text and made additional copy edits to ensure accuracy of grammar, spelling, and acronyms Conceptualized, created, edited and formatted graphics used to provide visual clarity for defense and engineering proposals Updated, formatted, wrote summaries for and made edits to scope-of-work materials such as resumes, deliverables, RFP responses and past performances.

(NPR) Desktop Publisher/Graphic Designer Marketing Campaign (Consultant- Created and edited graphics for NPR's sales & marketing presentations Designed and revised marketing collateral for NPR's national radio-sales campaign used to generate funding for local stations throughout the nation.

Chief of Operations & Communications

Lexington

http://www.epworthchildrenshome.org

Supervised 5-member staff and delegated duties to assist in overall operations for 350-acre land & sea all-female summer residential camp Designed logo for camp's "Learn to Swim" program and marketed programs by designing key chains and power-point presentations Supervised the pick-up, processing and distribution of camp mail, faxes and e-mail, for more than 800 camp patrons and an all-female staff Supervised camp-store operations and retail purchases totaling $80,000 + in (3-month) summer sales using point-of-sale computer-based operating system Counseled and planned activities for teen youth-groups (ages 13-18) while including the active participation of one teenaged student with autism Supervised 30 college-aged counselors, five assistant YMCA directors, and more than 300 children at four elementary/middle school sites Designed document templates and 5-page spread brochures used in registration for after school, sports, aquatics and equestrian programs serving Lexington Co. Planned and coordinated special events for major holiday celebrations serving low-income students in surrounding rural S.C. school districts. Technical Software Skills Desktop Publishing/Graphic Design Adobe CS: Illustrator (11 years), Photoshop CS (7 years), In-Design CS, Quark, Freehand (5 - 7 years) Digital Video Editing: Final Cut Pro Non-Linear Editing (NLE), Pinnacle Editing Systems 4 years of intermediate experience with Adobe (Macromedia) Flash Word Processing Microsoft 2010 Office Suite: Word (style sheets), Excel, Outlook, PowerPoint, Visio PC proficient and MAC capable Created graphics for $250 million U.S. Army proposal using Adobe CS, MS Word Formatted, Created graphics for 25-binder proposal, MS Word, Adobe CS Adobe Illustrator CS4 and Photoshop CS4 Adobe Captivate CS3 Formatted 400- page handbook using In-Design CS Created CLE Legal Course Guide using Quark (layout) Illustrator (G...

http://www.wistv.com Producer/Writer/Field Reporter (former intern)