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Lead Host
Doc B's Restaurant & Bar
Chicago, IL
Feb 2021 - Present (3 years 9 months)
- Assisted in creation of social media posts to communicate promotions
- Trained new hosts and directed a team of hosts and servers each shift
- Increased restaurant sales by seating guests efficiently
- Managed phone and in-person inquiries with knowledge and accuracy
- Coordinated floor charts and communicated changes to servers
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Sales Specialist
PANDORA
Chicago, IL
Feb 2020 - Feb 2021 (1 year)
- Generated Instagram content to increase engagement and store traffic
- Established and maintained relationships with customers through building brand loyalty and client communication
- Achieved a monthly unit per transaction goal of 2.27 units
- Recommended product based on customer preference and needs
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Sales Specialist
PANDORA
Schaumburg, IL
Feb 2018 - Feb 2020 (2 years)
- Created visually appealing store displays by merchandising products to increase sales
- Exceeded a daily sales goal of $1,500 by communicating product knowledge to the customer
- Maintained awareness and knowledge of current product in store
- Processed shipments and replenished stock to ensure product availability