Constance Smith

An illustration of a interactive pdf. (All content is genericized)

This document was crafted to be interactive. It includes a menu across the top allowing for easy access to various sections. Going to the four-part Customer Engagement page (there is a quick link included right of the menu) and clicking on any of the actual Principles takes you directly to the first page of that Principle. Any "How?" or "More Info" links to a cross-reference location. There are video customer quote links included linking outside the document to a location on a client hosted website. Printing the document turns off the menu layer, and turns on a simple print framework to allow for ease of printing hardcopies.