-
Freelance Digital Designer
Freelance
Jul 2013 - Present (11 years 1 month)
I focus on brand integrity and consistency while keeping in mind sales and marketing techniques. From ideation sketches, storyboarding to prototyping. 2d and 3d digital and analog designs.
-
Account Service Represenative
Tribune Company
Feb 2011 - Nov 2012 (1 year 9 months)
Account Service Representative
• Manage 300+ small - mid size business accounts using a CRM system.
o Create and manage MS Excel Spreadsheets to determine areas of opportunities and track productivity
• Responsible for $700,000+ in annual revenue, a quarter of the Los Angeles market.
o Negotiate pricing and up-selling contracts based on client needs
o Create distribution emails to promote featured products and generate sales during low activity periods
• Act as a resource for active accounts in human resources related needs.
o Assist clients in determining job descriptions, page range and understanding candidate availability in various marketplaces.
o Supervise account usage to determine account renewal opportunities and promote active product usage.
-
Admission Advisor
American InterContinental University
Sep 2009 - Oct 2010 (1 year 1 month)
General Summary
Interfaces with prospective students and people supporting the decision to attend/select school, communicating the philosophy and features of the school and serving as an advocate for prospective students. Meets the school’s start and graduation objectives in an accurate, professional, and ethical manner using university-approved admission techniques.
Principal Duties and Responsibilities (Essential Functions)
* Conducts interviews and evaluates each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments, and in accordance with all school policies and procedures, all applicable federal and state regulations and all accrediting agencies standards and requirements.
* Presents information in a factual and ethical manner to prospective students and others regarding school’s programs and tuition.
* Completes and maintain all required paperwork and data entry in an accurate and timely manner.
* Works with other departments (financial aid, academics) to ensure student satisfaction.
* Verifies criteria for admission to the school.
* Assists prospective students in completing the admissions process in the most efficient and supportive manner.
* Assists students with finalization of enrollment process and starting date with the school.
* Develops an ongoing relationship with the prospective student from enrollment through graduation.
* Responsible for the student’s success from inquiry to starting school.
* Serves as an advocate for prospective students.
* Upholds all AIU policies, procedures, integrity, and ethical standards.
* Performs other duties as assigned.
-
National Military Admissions Advisor
Career Education Corporation
Sep 2009 - Jan 2010 (4 months)
Engage prospective students, communicating philosophy and features of the school while serving as the student's advocate.
Participate in advanced training sessions based of industry changes and student needs; therefore advancing from general admission to specializing in military students.
Provide excellent customer service to:
Ensure student satisfaction by addressing concerns in a supportive manner through an ongoing relationship from enrollment through graduation.
Create bonds with students and receive referrals to prospective students
Accountable for student's success through graduation retention and ability to meet deadlines.
-
Insurance Agent
AFLAC, American Family Life Assurance Company
May 2009 - Oct 2009 (5 months)
Developed and implemented marketing strategies to target the greater Chicago market.
Designed media to attract interest from business owners and individuals
Coordinated and conducted meeting with potential clients
Managed client accounts:
Organized enrollment process and presentations
Arranging payment methods between policyholder, employer and AFLAC
Handled insurance claims: reporting incident, managing process and creating bonds with policy holders
-
Executive Assistant/Project Manager
Stuart Design
Dec 2008 - Feb 2009 (2 months)
Reported directly to the President of Stuart Design, Susan Stuart:
Handled client, vendor and designer communication via email, mail and phone
Constructed schedules and estimates using MS Excel and Word for designers and clients
Researched, presented and coordinated potential future projects to promote business growth
Searched and analyzed visual communication projects found in online databases
Creating MS PowerPoint presentations assessing the profitability and energy required
Written Requests for Proposals for acquiring web-based creative concept assignment