Cara Amato-Wright

Research Goals: The goals for this project were to evaluate the Papa John’s web-based ordering site. Concerns about the site centered on information hierarchy directly before and during the pizza ordering flow, friction when signing up for discounts, and ease of use for novice users.
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An assessment or summative usability test was performed on the Papa John’s website to measure how well the user can perform actual and realistic tasks and to identify friction points on the website. The tasks each participant completed are as follows; Task One: Order 3 pizzas- one with mushroom and pepperoni, one with half onion and half sausage with light sauce, and one specialty pizza Task Two: Sign up for deals and coupons without registering for an account. User should just give their email Task Three: Contact the corporate office
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Task 1 Findings and Analysis
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Screenshot to Support Task 1 Findings and Analysis
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Screenshot to Support Task 1 Findings and Analysis
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Task 2 Findings and Analysis
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Screenshot to Support Task 2 Findings and Analysis
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Task 3 Findings and Analysis
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Screenshot to Support Task 3 Findings and Analysis
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