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Senior Web Analyst
Pasadena, CA
Sep 2017 - Present (7 years 2 months)
* Lead quality assurance development for New Matter, a 3D printing hub that allowed users to purchase printers, register an account, and create/share 3D designs online
* Maintained a high quality end-to-end experience for consumers; worked closely with a team of software engineers to enhance the current product and develop new content and features
* Wrote product roadmaps and engineering test plans; coordinated production releases with development and marketing teams
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Lead Quality Assurance Analyst
Surfline/Wavetrak, Inc.
Huntington Beach, CA
Apr 2015 - Aug 2016 (1 year 4 months)
* Leads Quality Assurance testing of Surfline, Buoyweather, and Fishtrack
* Works with project managers, marketing managers, and the software development team to define testing strategies, confirm user requirements are met, and ensure applications are delivered with a high standard of quality
* Writes test cases for both functionality and automation testing of website and apps executes exploratory testing of desktop and mobile interfaces
* Assists in the development of new digital content, including surfing videos and ocean cams works with both design and engineering teams to develop feasible and high-quality features
* Edits content and design of website landing pages for fishing contests, surfing forecasts, and hotel giveaways analyzes Omniture tagging implementation to determine user interaction and performance of new features
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Analytics QA Analyst
Disney/ABC Television Group
Burbank, CA
Apr 2014 - Feb 2015 (10 months)
* Managed analytic testing and reporting of ABC's websites and apps, including Watch ABC, ABC Family, Watch Disney Channel, and Watch Disney Junior
* Regression tested ABC's new and existing video players and TV shows on Android, IOS, Apple TV, Chromecast, Fire TV, Xbox, and Windows Phone/Tablet
* Worked with engineers and project managers to organize bug reports by priority re-tested bugs and closed or re-opened bugs based on testing results
* Wrote test scripts for analytical implementation of Omniture tagging for new Disney JR video content in both English and Spanish
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Quality Assurance Analyst
The Walt Disney Company
Pasadena, CA
Jul 2012 - Mar 2014 (1 year 8 months)
* Ensured website functionality and content quality of Disney Store's website and mobile apps for IOS and Android
* Lead user management and end-to-end functionality testing of Marvel Store, and organized findings into prioritized defects
* Wrote QA test scripts, and supervised temporary QA staff in executing tests worked with engineers in developing applications and testing strategies
* Edited and translated online content of product descriptions for Disney Store U.S., Disney Store UK, Disney Store France, and Disney Store Germany
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Website Content Manager
Frequency
Hollywood, CA
May 2011 - Jul 2012 (1 year 2 months)
* Wrote and edited online marketing content for video streaming website
* Worked with developers to create an engaging, functional website and mobile app interface QA-tested user log-in, saving videos, and video playback functionality
* Wrote weekly online blogs based on popular videos and channels of the week, including features for Sundance and Cannes Film Festivals
* Maintained online articles and video clips through CMS selected and uploaded video content based on current events and popular trends
* Copy-edited website content and marketing materials, ensuring adherence to AP Style Guide
* Managed QA Tester and wrote regression test scripts for Apple platforms
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Online Marketing Manager
Starlight Children's Foundation - L.A.
CA
Oct 2006 - Apr 2010 (3 years 6 months)
* Oversaw the foundation's online presence, which included writing/editing features, managing site structure, and implementing search engine optimization strategies
* Developed web pages and online newsletters, featuring personal stories of seriously ill children and how illness impacted families
* Responsible for raising brand awareness of organization through social networking Facebook charity badges, viral marketing campaigns with eBay Giving Works, and online banner placement with other children's charities
* Managed Google AdWords campaign optimized the website by adding meta tags and searchable keywords
* Procured, developed, and implemented robust eBay presence for fundraising efforts raised more than $75,000 through a unique online auction experience of a zero-gravity flight with Stephen Hawking
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Editorial Coordinator/Writer
Ralph Edwards Productions
Hollywood, CA
Nov 2002 - Jul 2005 (2 years 8 months)
* Assisted VP of Marketing with developing new business promotional material
* Worked closely with freelance graphic designers and writers to pitch concepts to partnering companies, including General Motors, Women In Film, and the Make a Wish Foundation
* Wrote promotional material for the This is Your Life DVD release
* Instructed marketing staff on correct use of AP writing style in communication with media outlets