Angela Miles

-Work with creative director and account team to create bi-monthly magazine
and multi-page reports
-Create layouts and compositions based on pre-approved brand standards and
by selecting images, developing type treatments and other design components, such as color, graphics and visuals
-Design graphs and infographics that support content
-Extend finished layout for digital distribution including adding digital components such as videos and social media links
-Source or create images for weekly e-newsletter
-Create ads (online and print) for multiple clients
-Produce client collateral material (brochures, fliers, posters, business cards, etc.)
-Source images for COLLOQUY.com articles
-WordPress site development for summit.colloquy.com
-Create images for and make updates to Forza-Marketing.com

- Create graphics from design concept through production stages for expositions, conventions, corporate events, and exhibits
- Design promotional and marketing materials within brand standards on a corporate level
- Work daily with architect, clients, sales executives, and production professionals, in order to drive decisions to multiple projects simultaneously within strict deadlines
- Manage outside vendor relationships
- Develop processes that show the necessary steps and responses to ensure graphics reach show site on time
- Manage a large database of graphic files
- Delegate job responsibilities among team members and oversee that quality work is being completed within the deadline

-Provided hardware and software support for customers over the phone
-Trained new hires and provided mentoring for initial weeks in a production environment
-Handled advanced Apple and Microsoft operating systems to resolve client inquiries
-Provided GSM Data and Voice support for home and business users

-Trained newly hired employees and provided mentoring in food preparation, sales, customer service, professionalism, point of sale systems, and merchandising
-Created internal training sessions and documents
-Coordinated multiple projects; including assessing customer feedback, store meetings, and resolving all escalated inquiries