-
Graduate Student Instructor
University of Michigan
Ann Arbor, MI
Sep 2013 - Present (11 years 1 month)
• Assist the lead lecturer in teaching Psychology 111 students by running two 2-hour discussion sections, during which lectures and group activities, focusing on topics not covered in the main lecture, are utilized
• Research, compile, create and disribute lesson plans and PowerPoint slides for various psychology topics to fellow GSIs and students
• Create and grade class exams and papers
• Serve as a mentor/resource for students
-
User Experience Designer Intern
ADOBE
SALT LAKE CITY, UT
May 2013 - Aug 2013 (3 months)
* Brainstormed, sketched, and wire-framed design concepts for future Marketing Cloud analytics product * Participated and contributed in implementation meetings with various stakeholders within the company * Reviewed product marketing requirement document and participated in sequence editing/creation * Fashioned product flow diagrams and high fidelity concept mock-ups utilizing Adobe Photoshop and Illustrator * Created, collaborated, and presented InVision demos and slideshows for interface ideas/new product features
-
Graduate Research Assistant
UNIVERSITY OF MICHIGAN, Division of Student Life
ANN ARBOR, MI
Sep 2012 - May 2013 (8 months)
• Mapped/extracted/analyzed data from Division-wide surveys to support Division Core Work and Goals
• Supervised and oversaw Undergraduate Research Assistant Program (URAP) students in compiling CIRP data Factbook
• Supported Senior Researcher in Division-wide assessment/research tasks
-
Intern/Graduate Research Assistant
User Research Studies
ANN ARBOR, MI
Aug 2012 - May 2013 (9 months)
First Semester Duties:
• Designed and created a user research study pertaining to the material loan services at the UM Library
• Collaborated with my team to define and prioritize research questions
• Led focus groups/interviews pertaining to the study/research
• Analyzed/interpreted data to present findings in a final report
Second Semester Duties:
• Shadowed, interviewed, held focus groups with relevant stakeholders/users to gather data on document delivery service
• Defined research questions, analyzed data, and presented list of recommendations for the system and work flow process
-
Coordinator of Campus Support
CAMPUS LABS
BUFFALO, NY
Sep 2008 - Aug 2012 (3 years 11 months)
• Collaborated with clients regarding survey edits, formatting, method of distribution, data collection/interpretation
• Designed user personas for Campus Labs’ CollegiateLink (club management) product
• Designed and created assessments utilizing survey best practices
• Crafted acceptance criteria in the making of Self-Service Builder (SSB) software
• Beta/QA tested/provided feedback for new technologies/software
• Created and researched material for online content (Self-Service Builder User Guide, Campus Labs Wiki page on statistics)
• Edited university logos and compiled website design/layout for each member campus
• Trained new employees on creating/building projects, data uploads, editing, and other aspects of the job