Physical Models of the offices for the clients interviewed during the contextual inquiry process.
Official upstairs floor plan of the academic advising center, as well as my rendition of the basement level.
Consolidated Organization-Wide Cultural Model for the Academic Advising Center
Cultural Model for User 2
Cultural Model for User 4
Cultural Model for User 1
Cultural Model for User 2
SI 501 - Contextual Inquiry and Project Management Presentation PowerPoint
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SI 501 - Contextual Inquiry and Project Management
Miranda Kiang
Software Product Design Professional at IBM Austin, TX