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Freelance Product Designer and owner at Citizen K
Citizen K
Antwerp, Belgium
Jan 2020 - Present (4 years 9 months)
Optimizing the end-to-end customer journey
Information architecture, wireframing, prototyping for web and mobile applications
Setup and run user interviews and usability tests
Follow-up implementation with the development team
Clients: Q8 Petroleum, VITO, SD Worx, Victoria
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Senior Producer
R/GA
Dec 2018 - Dec 2019 (1 year)
Managing the Integration of the new Toyota Finance Australia website into toyota.com.au
Managing digital transformation projects across Toyota Finance Australia
Project Management
Implementation consultant for the Toyota development team
Clients: Toyota Finance Australia, Toyota Motor Corporation Australia
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Senior Digital Producer
TBWA
Oct 2017 - Dec 2018 (1 year 2 months)
Digital Project Management
Technical support for creative & development teams
Technical advice for projects from the outset
Designing flows and wireframes
Clients: Mastercard, ANZ, Pepsi, Taronga Zoo, Tourism New Zealand, Singapore Airlines, Macquarie University
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UX Designer
Apr 2017 - Sep 2017 (5 months)
UX Designer / Digital Lead at Telenet, a leading and innovative provider of cable broadband services (wifi, mobile, digital TV), part of the Liberty Global Group
Optimizing the digital sales flow using user research, prototyping and user-testing
Designing new digital services for existing customers
Setting up a test-and-learn flow to continuously enhance the user experience
Designing the app for WIGO, an all-in family mobile data package
Bridge between UX and development teams
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UX director / Digital Production Director
Brussel, Belgium
Mar 2014 - Apr 2017 (3 years 1 month)
Lead of the User Experience Team
Co-leading the digital department within TBWA\
Coaching the production team and account-handlers
Developing and implementing digital strategies, in line with the marketing strategies of clients
Helping creative teams to consolidate digital activation campaigns
Presenting ideas, budgets and project status to clients
Implementing new technologies and methodologies in our production process
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Head of online campaigns
Brussel, Belgium
Nov 2011 - Mar 2014 (2 years 4 months)
Managing web projects for our clients from A to Z
Technical support for creative teams during the creation process
Technical advice for projects from the outset
Presenting ideas, budgets and project status to clients
Job interviews with potential technical candidates
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Multimedia developer and project manager
Brussel, Belgium
Aug 2009 - Nov 2011 (2 years 3 months)
Front-end interface development in Actionscript 3, Html / Css / Javascript
Back-end development in PHP, using CodeIgniter and Wordpress
Managing web projects for our clients
Technical support for developers as well as creative teams to give them more insights to the possibilities of the web
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Creative Developer / Technical Consultant
Antwerpen, Belgium
Jul 2005 - Aug 2009 (4 years 1 month)
Providing technical advice for projects from the outset
Prototyping creative ideas
Creating UML schemes in conjunction with an information architect
Project follow-up during the development phase
Research for new online possibilities