![](https://s3images.coroflot.com/user_files/individual_files/250485_TAxNcHIZShMdlXxv4Q8_0HJUr.png)
Usability Test Protocol for Phone Application
![](https://s3images.coroflot.com/user_files/individual_files/250485_hXkZidFvLwz_O4uas8Vh5FAk1.png)
Workflows for Interactive Voice Reponse System (IVR)
![](https://s3images.coroflot.com/user_files/individual_files/250485_yomLQGBz5r4mjxkwtvp2omm_p.png)
Main Screen for Customer Care Desktop Application
![](https://s3images.coroflot.com/user_files/individual_files/250485_KqmoaJxiqyx_KfYQbP1GgZU5h.png)
Secondary Screen for Customer Care Desktop Application
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