![](https://s3images.coroflot.com/user_files/individual_files/631129_h26crmpw3vd6esw6gwqsnitty.jpg)
![](https://s3images.coroflot.com/user_files/individual_files/631129_leezfkykgmjxu7ohued54d8cy.png)
To get a good understanding of the scope of this new app, we created screen flow blueprints visualizing the different functionalities and customer journeys. This helped us having in-depth and tangible conversations with the business stakeholders and our development partner.
![](https://s3images.coroflot.com/user_files/individual_files/631129_asw0u3vvjlrr3s_uejtk0_o3w.png)
To be able to offer these mobility services to our customers we needed to rethink and set up new internal flows and collaborations with external partners. To get a good understanding of the impact and manage this change within the organization we created a customer journey map for each service.
![](https://s3images.coroflot.com/user_files/individual_files/631129_5fi8vgb5ydr5dqkv_iuwlq6nw.png)
We held multiple user tests to get to know our current and future Tango customers better, refine our persona’s and test new concepts and flows for the app.
![](https://s3images.coroflot.com/user_files/individual_files/631129_lw2z3uxsdz3gmzbvcce5kupvc.png)
We rebranded the Tango brand together with the marketing team. This meant a thorough rework of tone of voice, brand guidelines and visual identity. Based on this new branding we created a component library to make current and future design of the app more efficient.
![](https://s3images.coroflot.com/user_files/individual_files/631129_yatufa3heaivuwtl9tyxttc_h.png)
A small selection of the +400 screens that we designed for the application, built with components from our newly created design library.
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