availability.com "Look, Listen, Learn" Event Mailer - Currently, personalization technology is used regularly, but when this piece was designed, the technology was still trying to establish itself. Working with an eager printer, this piece had many features - customized 4-color messaging, customized content for the recipient as well as a tear-away “ticket voucher†imprinted with information that would allow A.com to tabulate who went to the game and what message worked with them.