Software and maintenance instructions.
How to instructions and safety labeling for Home Depot.
Usability testing.
How to instructions for Home Depot.
Cover of End User Guide.
Operational instructions from End User Manual.
Operational instructions from End User Manual.
Operational instructions from End User Manual.
Operational instructions from End User Manual.
On line interface and architecture for access to user manuals.
On line interface and architecture for access to user videos made with videographer.
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Instructional Design and Technical Writing

While at Fluid Management, I created a system-wide program for reducing call times for equipment maintenance, helping maintenance staff install and repair equipment and tailoring software and machines for clients like Lowes, Home Depot, and Ace.Hardware.

Available
Freelance, Full-time
Rebecka Sexton
Service Design, Innovation, Research & Strategy Chicago, IL