![](https://s3images.coroflot.com/user_files/individual_files/2848_nxk7xooj8ezfh5bd4ygbv_jya.png)
4 main issues effecting the education and engagement of COPD patients.
![](https://s3images.coroflot.com/user_files/individual_files/2848_kzy_dzxmwhksayiykknpjrdpx.jpg)
![](https://s3images.coroflot.com/user_files/individual_files/2848_zv4cvnnef66i6ihed0cijzpv0.jpg)
![](https://s3images.coroflot.com/user_files/individual_files/2848_3icfslblphhfnh3ujhgbnvlaq.png)
Patient Profile.
![](https://s3images.coroflot.com/user_files/individual_files/2848_batq2he8qhegoyjshxivn2wtj.jpg)
Stakeholder map artifact from workshop.
![](https://s3images.coroflot.com/user_files/individual_files/2848_0cudeqlssvkke4sutaa474t9b.png)
Insights from first round of research.
![](https://s3images.coroflot.com/user_files/individual_files/2848__i2t0wbulgyesvcvcklwdkufo.png)
Insights from first round of research.
![](https://s3images.coroflot.com/user_files/individual_files/2848_a7aee80wkfpkx5itikez4lprd.png)
COPD patient journey map.
![](https://s3images.coroflot.com/user_files/individual_files/2848_4cawt8r_yseuowrf3vwxglryq.png)
Shifts for organization to make for successful education and engagement.
![](https://s3images.coroflot.com/user_files/individual_files/original_2848_V3wxadU8o0WCZPr6lx3J4M5AX.jpg)
Service blueprint of patient journey with opportunity areas.
View PDF
View PDF
![](https://s3images.coroflot.com/user_files/individual_files/2848_odbsgi2_6l3rekrfbhvx4uocg.png)
Engagement framework.
![](https://s3images.coroflot.com/user_files/individual_files/2848_ohhqof_bpxepgbbf8uej3bbr6.jpg)
Potential concepts.
![](https://s3images.coroflot.com/user_files/individual_files/2848_hwcxxmcfkimypjpzdwgfafwu8.png)
Magazine article created as part of education program in Carilion Living.
![](https://s3images.coroflot.com/user_files/individual_files/2848_h5fjnoukn3phnvseef9jac7ij.png)
Education platform included in public website.
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