Visa Security Sense: Get Help Now

Lost or Stolen Card

• If your card is lost or stolen, call your issuer – the bank that issued your card – as soon as possible.
• Keep an eye on your statements and look for any suspicious activity. Report them to your issuer.
• If you need further help, call Visa Global Customer Assistance Services toll-free within the United States at 1-800-847-2911 or call 1-410-581-9994. From outside the U.S., please click here for a full listing of local numbers.

Data Compromises

• If you received a letter from a merchant or other business that your card information may have been stolen or accessed from their systems by a hacker or criminal, keep in mind that most stolen data is never actually used for fraudulent charges.
• Issuers and Visa monitor transactions for fraud and work to decline them before they happen.
• Visa’s zero liability policy protects cardholders if fraudulent Visa transactions do occur.
• Keep an eye on your statements and look for any suspicious activity.

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