Limits and Opportunities - During our context brief, we observed and researched the most pressing difficulties patients experience and brainstormed goals to meet their needs.
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Description of concept
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Management - We wanted to be specific to our stakeholders and public about how The H Network aims to accomplish providing care for health tourists.
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Medical Package - One of the offerings from The H Network is providing health tourists with a package upon arrival. The package contains helpful and relevant information in order to help them adjust to their new surroundings and situation.
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Scenario - This is one slide of one of our scenarios. This slide is one of the representations of another offering within The H Network. Health tourists have the chance to help each other when staying in their temporary accommodations. The H Network provides these channels of communication.
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Stakeholder Map - This is a map which demonstrates all of the offerings within The H Network and all members who could become a part of the system.
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Future Development - After every project, we try to identify the next steps which need to be taken in order for the project to develop. We have dividing short term and long term actions for The H Network to consider.
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Hospitality

Our project is a network that provides relevant information for health tourists and provides channels of communication between other pertinent services. Currently, patients and caretakers travelling for medical reasons have difficulty finding accommodations that meet their needs. In addition, they are moving in an unfamiliar city and struggle to find desired destinations. Patients and caretakers may already be concerned regarding their health; the network wants to eliminate the issue of unnecessary anxieties regarding travel or other significant struggles. The H network provides information for these individuals and constructs communication and interaction channels for all parties involved.

Key words: Management, communication, flexibility, engagement, and connection.

Completed at Domus Academy, December, 2011.
Group members: Rossella Piccaluga, Carolina Hurtado