problem faced : Strum’s business was to collect and analyze data for retailers and then use that data to improve the customer experience. They used tablets located at key locations within retail environments to ask customers feedback on their experience while shopping. Strum was in need of a tablet support stand to achieve their goals. The support stand needed to be adaptable to a wide range of tablets, avoid disconnecting the charging cable, have theft prevention capabilities, and be accessible to all kinds of shoppers.
how and why the problem is solved : We designed three kinds of support : a desk version, a standalone version, and a wall mounted option. With these three options, we were able to implement the tablets anywhere, in any store.
