Studio Process Guide - As Studio Manager of Digitas New York, I co-authored and designed a process guide as onboarding materials for all new employees to explain studio process and workflow. This guide was adoped and used in all DTAS locations.
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Customer Service Survey - To improve Studio Services we created a survey for all traffic supervisors, account executives, and art directors to fill out on completion of their requests. The survey was automatically emailed when the task was completed.
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Digitas Studio Management Materials