Can your customers comment on their orders prior to placing any order? It is important to understand what your customers think about your products or if they wish to comment something to improve their customer experience or for your store!
You can now add this facility in your Magento store by configuring Customer Order Comment Management Extension. It will add a comment box in the checkout page for both single or multi-shipping address checkout and order page in the customer account for the customer to have a view of the history of comments being posted by him/her for various orders placed. It can also be displayed in the confirmation email by adding a single line in the email template. When customer adds comment from order view page, a notification is sent to the admin of the store.
