Q Convenience Stores - THE CLIENT: Busy shoppers, meet your convenience mecca. The 10,000-square-foot Q store features express versions of Canada’s leading food retailers. Starbucks hosts a drive-though and full café. Sobeys offers produce, flowers, and deli case. Richtree Market Restaurant serves up top-notch, prepared-in-front-of-you meals. Throw in the Canadian Tire gas bar and quick-grab items, and you’ve got the ultimate one-letter, one-stop shop.
THE CHALLENGE: Yes, it’s a convenience store. But yes, the offering completely transcends heat-lamp egg sandwiches. The key is to get consumers to expect more from a store with gas pumps in front of it and then deliver on the promise of quick quality food.
THE STRATEGY: Simple name. Straightforward messages. Clean, streamlined graphics. No bursts. Not one happy overflowing cornucopia. Not what you’d expect from a convenience store, but that’s the point.
*Retail Store Design & Layout Award (Canadian Retail Conference, 2005), honoring a retailer that has used innovation to create a visually enticing layout and design.