MEG Conceptual Design - MEG, a audio guide device utilized by Experience Music Project (EMP) museum in Seattle, needed improvement due to its design problems. By studying the problem and researching the system, I led a team to design the new MEG. This is the conceptual design of the system; starting by identifying the original MEG's problems and target users, we then used persona and scenarios to propose the new functionality and physical design.
MEG System Structure - Depending on content and functionality,the new MEG menu breaks into six categories. This is significantly different from the original MEG's messy and confusing design, as it helps the users to navigate the system more effectively.
MEG Download Function Wireframes - A significant new feature we introduced on the new MEG is its ability to download and play the stereos the museum offers. These wireframes show the interaction between user and MEG when user is performing a task of downloading Jimi Hendrix stereo. Notice while in action, the system displays status of download and gives user option to cancel downloading. The user can also choose to play the stereo as soon as download finishes or later.
MEG Download Function Wireframes cont. - This set of wireframes shows the user finds the downloaded stereo under "DOWNLOAD CENTER" to play. In a few clicks, user can find the stereo under "Jimi Hendrix" and start playing it. MEG will show duration of the stereo as it plays.
MEG Locating Function Wireframes - The new MEG can also help user to find interesting spot inside the museum. This set of wireframes shows user locating a restaurant in the museum by using MEG's "LOCATION FINDER". As shown, user can find a simulated museum map and pinpoint to the restaurant; MEG will then show information about the restaurant, including menu and reservation. User can even click one of the reservation time links to make a dining reservation.
MEG Reservation Function Wireframes - MEG will prompt user to enter information if user decides to make a dining reservation. User will also be able to change or cancel reservation anytime during the process. When the reservation is finished, MEG will generate a confirmation code, which is the proof of reservation for user.
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